Partner Relationship Manager

Who we are is what we do.

Deel is the allinone payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person team and business. Built for the way the world works today Deel combines HRIS payroll compliance benefits performance and equipment management into one seamless platform. With AIpowered tools and a fully owned payroll infrastructure Deel supports every worker type in 100 countrieshelping businesses scale smarter faster and more compliantly.

Among the largest globally distributed companies in the world our team of 5000 spans more than 100 countries speaks 74 languages and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.

Why should you be part of our success story

As the fastestgrowing Software as a Service (SaaS) company in history Deel is transforming how global talent connects with worldclass companies breaking down borders that have traditionally limited both hiring and career opportunities. Were not just building software; were creating the infrastructure for the future of work enabling a more diverse and inclusive global economy. In 2024 alone we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countriesensuring people get paid and protected no matter where they are.

Our momentum is reflected in our achievements and customer satisfaction : CNBC Disruptor 50 Forbes Cloud 100 Deloitte Fast 500 and repeated recognition on Y Combinators top companies list all while maintaining a 4.83 average rating from 15000 reviews across G2 Trustpilot Captera Apple and Google.

Your experience at Deel will be a career accelerator. At the forefront of the global work revolution youll tackle complex challenges that impact millions of peoples working lives. With our momentumbacked by a $12 billion valuation and $800 million in Annual Recurring Revenue (ARR) in just over five yearsyoull drive meaningful impact while building expertise that makes you a soughtafter leader in the transformation of global work.

How you will make a difference :

Maintain induction programs for new partners ensuring that all internal processes and procedures are understood and completed.

Ensure partner SLAs are met.

Work closely with the internal key stakeholders to maintain to identify potential issues that require partner governance resolution.

Conflict resolution support in line with internal escalation process.

Using the company CRM system to keep track of contract renewal dates and negotiate upon renewal time if required ensuring.

Provides regular twoway communication between the partner and organization to provide strong team representation and set proper Companys governance and expectations.

Ensures partner is aware of organizations services vision and values and always represents best interests of Companys .

Create enhance & manage the regional governance calendar.

Work closely with the Team Manager Global Partner Governance to gather key data essential to driving strategic metrics including driving internal partner surveys forecasting metrics and changeling new business opportunities.

Ensures partner rate card is always adhered to maintain company profits.

Work with Finance to solve invoicing disputes quickly.

Responsible for tracking / monitoring escalated client issues to ensure positive outcomes using our ticketing tool.

Provide regular input on all account activity including status and call reports every week.

What will give you an advantage

Degree educated in business management or similar

Minimum 5 years of account management experience in a supply chain or client service role

Experience in SLA management account reviews forecasting and problemresolution planning

Excellent written and oral communication skills

Extremely organized

SelfMotivated goaloriented persistent and a skilled negotiator

Plans and carries out responsibilities with minimal direction

Can demonstrate a high level of initiative and work well in a team environment.

Experience using Salesforce or similar CRM tool Excel PowerPoint and other standard business tools

Works well under pressure

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits rewards and perks our total rewards programs reflect our commitment to inclusivity and access for all.

Some things youll enjoy

Stock grant opportunities dependent on your role employment status and location

Additional perks and benefits based on your employment status and country

The flexibility of remote work including optional WeWork access

At Deel were an equalopportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race religion sex national origin gender sexual orientation age marital status veteran status disability status pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed we will communicate with job applicants using Deelspecific emails which include @ and other acquired company emails like @ and @ . You can view the most uptodate job listings at Deel by visiting our careers page .

Deel is an equalopportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities backgrounds beliefs experiences identities and perspectives.

Deel will provide accommodation on request throughout the recruitment selection and assessment process for applicants with disabilities. If you require accommodation please inform our Talent Acquisition Team at of the nature of the accommodation that you may require to ensure your equal participation.

We use Covey as part of our hiring and / or promotional processes. As part of the evaluation process we provide Covey with job requirements and candidatesubmitted applications. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. For positions in New York City our use of Covey complies with NYC Local Law 144.

We began using Covey Scout for Inbound on March 30 2025.

For more information about our data protection practices please visit our . You can review the independent bias audit report covering our use of Covey here : Experience :

Manager

Key Skills

Internship,Data Warehousing,Adobe Flash,Database Administration,Logistics

Employment Type : Full-Time

Experience : years

Vacancy : 1