Cafe Team Member

Key Responsibilities

• Prepare and serve high-quality coffee, espresso drinks, premium teas, and specialty beverages with consistency.
• Maintain cleanliness, organization, and presentation across service stations and seating areas.
• Engage with customers, learn their preferences, and provide personalized menu recommendations.
• Prepare, reheat, and serve food items according to standards.
• Grind, weigh, and package fresh coffee beans for retail customers.
• Understand the basics of coffee : brew methods, roast levels, and flavor profiles.
• Suggest beverages, roasts, and brewing equipment tailored to customer needs.
• Handle payments, orders, and guest inquiries efficiently through the POS system.
• Respond to guest questions, feedback, and complaints with professionalism.
• Follow all café safety, hygiene, and food handling procedures.
• Arrive on time, contribute to teamwork, and stay until shift completion.
• Restock shelves, maintain merchandising standards, and keep retail displays neat.
• Proactively diffuse potential customer service challenges.

Desired Skills & Qualities

Compensation & Benefits

Salary : 20,000 - 25000 per month

Benefits :

Experience & Location

Why Join Us?

This is more than a job – it’s a chance to be a founding member of Surat’s next great café hangout. You’ll grow your skills, learn the art of specialty coffee, and become part of a team that values creativity, hospitality, and community.