Head of National Collections

Job Description :

• The Head of Collections will be responsible to drive the end-to-end collections strategy and execution across all asset products, geographies and customer segments, ensuring minimal delinquency and optimal recovery rates.
• To lead the national collections framework, ensuring compliance, efficiency, and innovation.
• To safeguard asset quality by managing internal and external stakeholders across geographies.
• Design and implement collection strategies across secured and unsecured portfolios.
• Drive performance metrics including credit cost, portfolio-wise resolution rates and cost of collections.
• Prepare and present collection performance updates and recovery projections to the Board
• Develop annual collection budget, resource plan, and agency targets.
• Monitor risk triggers and fine-tune strategy based on analytical insights.
• Lead and motivate large teams across multiple locations.

Desired candidate profile

20–22 years of core experience in retail lending collections both secured and unsecured, preferably at National level role in large banks / NBFCs handling secured and unsecured portfolios.

Qualification : Any Graduation / Post graduate with certifications in Credit / Collections / Analytics preferred (Not mandatory)