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L1 Endpoint security, Incident Engineer
L1 Endpoint security, Incident EngineerCSK Information Technology Pvt Ltd • Bangalore, IN
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L1 Endpoint security, Incident Engineer

L1 Endpoint security, Incident Engineer

CSK Information Technology Pvt Ltd • Bangalore, IN
5 days ago
Job description

Company Description

CSK Information Technology Pvt. Ltd

CTC Range 4-6 LPA

Your Responsibilities :

  • Support efforts to simplify, protect and enhance the customer experience.
  • Use various tools to investigate incidents, take immediate action, or recommend solutions.
  • Collaborate with customer engineering teams to maintain endpoint health and improve the security landscape
  • Utilize and maintain expertise in Security toolsets , including [Proofpoint. ServiceNow, Microsoft Defender MDE
  • Ensure compliance with ITIL , endpoint standards, policies, and procedures.

Essential Requirements :

  • Bachelor’s degree with 3 + years of experience in software support.
  • Experience in customer relations and technical support.
  • Strong knowledge of endpoint security and protecting corporate desktops.
  • Familiarity with endpoint incident and event monitoring solutions .
  • Ability to communicate effectively in English (both written and verbal).
  • Willingness to work flexible shifts to align with customer escalations or provide on-call support .
  • Experience with Endpoint Management Solutions and ITIL processes.
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    Endpoint Security Engineer • Bangalore, IN

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