Associate Director, Platform Engineering

About the Role :

Grade Level (for internal use) :

12

Department overview

S&P Global provides innovative products and services that enhance transparency, reduce risk, and improve operational efficiency. Our customers include banks, hedge funds, asset managers, central banks, regulators, auditors, fund administrators and insurance companies. We develop large scale technology platforms and enterprise software to produce global financial data with focus on analysis and regulatory requirements.

Position summary

We are seeking a seasoned Senior Site Reliability Engineer (SRE) to join our team. You will be responsible for the big picture architecture, day-to-day operations, and continuous improvement of our production systems, ensuring their availability, performance, and resilience. This role is pivotal in blending cutting-edge observability and automation with proactive engineering practices.

Responsibilities

• Design, implement, and maintain comprehensive observability solutions to track the health and performance of our systems.
• Analyze observability data and explore AIOps methodologies to identify potential issues, predict failures, and proactively troubleshoot problems before they impact users.
• Develop and implement alerts and notifications for critical events to ensure timely intervention.
• Collaborate with development teams to design and implement solutions that enhance system resilience, partially through designing and executing chaos engineering experiments (e.g., using AWS FIS), to reduce downtime.
• Analyze performance metrics to identify and resolve latency bottlenecks in our infrastructure.
• Implement performance optimization techniques and tools to improve the overall responsiveness of our systems.
• Work with development teams to ensure that new features and code changes do not introduce performance regressions.
• Develop and maintain metrics dashboards to track key performance indicators (KPIs) for our critical systems.
• Identify performance trends and anomalies that may indicate potential issues or areas for improvement.
• Recommend and implement performance optimization strategies to enhance the overall efficiency of our systems.
• Optimize resource utilization and minimize unnecessary expenditure on IT infrastructure.
• Identify and implement cost-effective solutions to improve the efficiency of our IT operations, reducing TOIL.
• Design and implement automated deployment and rollback procedures to mitigate risks associated with software updates.
• Monitor the performance of new releases and address any issues that arise promptly.
• Analyze root causes of incidents to identify and implement preventive measures to minimize their recurrence.
• Document incident responses and communicate lessons learned to enhance our incident handling processes.

Requirements

Qualifications

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

For more information, visit www.spglobal.com / marketintelligence .

What's In It For You?

Our Mission :

Advancing Essential Intelligence.

Our People :

We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values :

Integrity, Discovery, Partnership

Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits :

We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.

Our benefits include :

For more information on benefits by country visit : https : / / spgbenefits.com / benefit-summaries

Global Hiring and Opportunity at S&P Global :

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Recruitment Fraud Alert :

If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment / delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here .

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race / ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to : EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.

US Candidates Only : The EEO is the Law Poster http : / / www.dol.gov / ofccp / regs / compliance / posters / pdf / eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https : / / www.dol.gov / sites / dolgov / files / ofccp / pdf / pay-transp_%20English_formattedESQA508c.pdf

IFTECH202.2 - Middle Professional Tier II (EEO Job Group)