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Customer Service Executive (Remote)
Customer Service Executive (Remote)Qureos Inc • Mumbai, Maharashtra, India
Customer Service Executive (Remote)

Customer Service Executive (Remote)

Qureos Inc • Mumbai, Maharashtra, India
30+ days ago
Job description

🚨 Job Opportunity : Customer Service Executive (Remote)

📍 Location : Remote (India-based candidates preferred)

💰 Salary : ₹20,000 – ₹25,000 / month

🕒 Job Type : Full-time

🔄 Shifts : 12-hour rotational (Day & Night)

🎓 Training : 15 days (Paid)

Freshers can also apply!

💼 Job Overview :

We’re hiring a Customer Service Executive to join a fast-growing online gaming company. If you’re enthusiastic, reliable, and passionate about delivering top-tier support — and you're comfortable working remotely in a structured environment — we’d love to hear from you!

🎯 Key Responsibilities :

  • Handle customer queries via chat and phone (inbound & outbound)
  • Assist players with account, deposit, withdrawal , and gameplay-related issues
  • Adhere to SOPs and company protocols
  • Maintain accurate records and update internal systems
  • Use Excel for data tracking and basic reporting
  • Deliver timely, professional, and empathetic customer service

✅ Requirements :

  • Previous customer support experience (gaming experience is a bonus)
  • Fluent in English and Hindi (regional languages are a plus)
  • Comfortable using Excel (basic formulas and data entry)
  • Willingness to work 12-hour rotational shifts , including nights and weekends
  • Strong self-discipline and time management
  • Own laptop and desktop
  • 📌 Additional Details :

  • 100% Remote Role
  • Immediate joiners preferred
  • Create a job alert for this search

    Customer Service Executive • Mumbai, Maharashtra, India

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