Technical Infrastructure Solutions Analyst

Join Verdantas – A Top #ENR 81 Firm,

We at Verdantas are looking for Technical Business Analyst to join our team.

Position : Technical Business Analyst

Key Responsibilities :

Your duties will include but are not limited to the following :

Collaborate with project managers, architects, and stakeholders to gather and analyze business and technical requirements.

Conduct interviews, workshops, and document reviews to understand infrastructure needs and project goals.

Translate business requirements into functional and technical specifications.

Documentation &Visualization

Create and maintain detailed documentation of current and future state infrastructure, including :

Network diagrams

System architecture diagrams

Data flow diagrams

Process and workflow documentation

Develop standard operating procedures (SOPs), runbooks, and knowledge base articles.

Ensure documentation is version-controlled, accessible, and aligned with organizational standards.

Project Support

Support infrastructure and cloud-related projects by providing clear documentation and analysis.

Assist in defining project scope, objectives, and deliverables from a technical documentation perspective.

Participate in project meetings and provide updates on documentation progress and gaps.

Collaboration & Communication

Act as a liaison between technical teams and business stakeholders.

Facilitate communication across cross-functional teams to ensure alignment on infrastructure changes and documentation needs.

Present findings and documentation to technical and non-technical audiences.

Quality Assurance & Compliance

Ensure documentation meets internal quality standards and compliance requirements.

Support audits and risk assessments by providing accurate and up-to-date documentation.

Identify opportunities for process improvement and standardization.

Core Competencies : Attention to detail

Technical curiosity

Stakeholder management

Process orientation

Adaptability and initiative

Effective communication and people skills

Strong analytical and problem-solving abilities.

Required Qualifications :

Bachelor’s degree in information technology, Computer Science, or related field.

5+ years of experience in a technical business analyst, systems analyst, or infrastructure documentation role.

Strong understanding of IT infrastructure components (servers, storage, networking, cloud, virtualization).

Proficiency with diagramming and documentation tools (e.G., Microsoft Visio, Lucid chart, Draw.Io, Confluence).

Excellent written and verbal communication skills.

Experience with cloud platforms (Azure, AWS, GCP).

Familiarity with ITIL, COBIT, or other IT governance frameworks, Experience working in Agile or hybrid project environments.

Knowledge of enterprise architecture frameworks (e.G., TOGAF).

Location : Pune Office

Work Timing : Shift Schedule (US - Eastern Time Zone)