Relationship Manager In-Clinic Consults

About the role -

As a Relationship Manager Provider Enablement & Vendor Management at MediBuddy

you will be responsible for enabling and supporting our healthcare provider partners through the

implementation of the Provider Central Portal ensuring they are trained onboarded and

actively using its addition you will manage end-to-end provider / vendor

relationships resolve operational and payment issues and ensure contractual and service-level

compliance to deliver a smooth provider experience.

Key Responsibilities :

• Provider Onboarding & Portal Implementation

Guide new providers through onboarding system setup and configuration of the

Provider Central Portal

portal activation and integration into the providers workflow

visibility fulfillment tracking and billing

Conduct live and recorded training sessions to educate providers on portal usage and

best practices

Build strong and strategic relationships with assigned hospitals clinics and diagnostic

centers

SLA requirements

improvement

Act as the escalation point for provider grievances related to operational issues

consultation discrepancies or system limitations

or reconciliation errors

and clear communication to the provider

Analyze and report on key performance indicators including fulfillment rates portal

adoption and SLA breaches

expectations and drive accountability

performance

Maintain comprehensive records of provider onboarding status escalations payment

resolutions and performance

policies

Key Requirements :

functions preferably in a healthcare or health-tech setup

coordination

Required Experience :

Manager

Key Skills

Business Development,Sales Experience,Loyalty Marketing,Portfolio Management,Wealth Management,Financial Services,Algebra,Territory Management,Banking,Relationship Management,Customer relationship management,Geometry

Employment Type : Full-Time

Experience : years

Vacancy : 1