Technical Engagement Manager

Description GSPANN is looking for a seasoned Technical Engagement Manager. As we march ahead on a tremendous growth trajectory, we seek passionate and talented professionals to join our growing family.

Role and Responsibilities

• Manage multiple global delivery teams.
• Take accountability for client satisfaction, delivery quality, and growth.
• Work with onsite account managers in identifying new opportunities and resource requirements for account growth.
• Lead the Request for Proposal (RFP) activities from offshore for new opportunities and defend the proposals.
• Prepare metrics regarding the engagement regularly and present them to the management.
• Act as a single point of contact for the account from offshore.
• Work with HR and hiring teams to ensure timely fulfillment of resource needs.
• Lead the business review meetings with the customer.
• Mentor the next-level leaders.
• Should be comfortable in leading and following the groups or teams.
• Bring top-notch consulting or relationship management skills and a deep appreciation of IT tools, techniques, systems, and solutions.
• Conceptualize, analyze, and create blueprints for business transformations and present solutions.
• Maintain healthy account margins.
• Be a part of architecture, design, and program planning discussions with senior client stakeholders on an ongoing basis.

Knowledge Management

Program / Project Management

Delivery Management

People Management

Skills and Experience