Salesforce Solutions Architect

Key Responsibilities

Seeking an experienced technology architect with deep expertise in Salesforce and Microsoft Dynamics CRM, as well as middleware and cloud integration. This role blends hands-on architecture and delivery with presales solution consulting.

The ideal candidate will play a pivotal role in both winning new business and driving project execution, flexibly contributing to CRM, integration, and cloud projects based on priority.

Architect, design, and implement enterprise solutions using Salesforce and Microsoft Dynamics 365 across Sales, Service, and ERP domains.

Lead integration of CRM applications with internal and third-party systems using middleware (MuleSoft, Informatica, BizTalk, Apache Kafka, etc.) and native cloud services.

Analyze business requirements, provide technical architecture designs, and advisory support for cloud and hybrid deployments.

Drive and support presales activities—including solutioning, preparation of technical proposals, estimation, architecture presentations, and collaborating with sales teams to win new opportunities.

Participate in client discovery, requirements gathering, and solution workshops to translate business needs into technology roadmaps.

Develop and present solution demos, proof of concepts (PoCs), and high-level design documentation for prospect and client engagements.

Serve as a subject matter expert on CRM extensibility, integration best practices, security, and compliance.

Provide technical oversight to project teams, conduct code reviews, and establish architecture standards.

Mentor junior architects, collaborate across multi-disciplinary teams, and support DevOps practices.

Remain flexible to lead / support other enterprise projects (ERP, analytics, AI, automation, etc.) as organizational needs evolve.

Required Experience & Skills

15+ years of combined Salesforce and Microsoft Dynamics architecture, customization, and deployment experience.

Proven experience in pre-sales or technical solution consulting : preparing proposals, estimations, and delivering technical presentations to clients.

Hands-on integration experience using middleware (MuleSoft, Informatica, BizTalk) and cloud APIs with ERP, HCM, or custom platforms.

Proficiency with cloud platforms (AWS, Azure, GCP), REST / SOAP API design, ETL / data migration, and hybrid / multi-cloud integration scenarios.

Experience with secure, scalable, and resilient solution design including data security and compliance.

Excellent client communication, stakeholder management, and workshop facilitation capabilities.

Salesforce and MS Dynamics architect certifications preferred.