Operations ManagerRK Group • India
No longer accepting applications
Operations Manager
RK Group • India
6 days ago
Job descriptionManage and streamline returns processes, ensuring returned goods are processed accurately and efficiently. Maintain proper documentation for claims processing. Escalate unresolved cases for faster resolution. Strictly enforce and implement workflows, SOPs and TAT for order fulfilment. Ensure minimum deviation from SOPs. Supervise warehouse operations : implement layout and storage systems for efficient warehouse operations. Ensure seamless coordination between WMS / OMS, ERP and e-commerce platforms for end-to-end visibility. Analyse operational KPIs (fulfilment time, return rates, etc.) and drive continuous improvement. Prepare operational reports covering metrics like order fulfilment rate, claims resolution rate, etc. Maintain proper documentation for the warehouse and in bound / out bound stocks. Ensure compliance with relevant laws (such as labour laws) and safety regulations. Ensure on-time audit completion. Bachelor’s or Master’s degree in business, supply chain management, operations or related fields. At least 5 years of experience in e-commerce operations (including managing warehouse operations, working with 3PL logistics providers). Experience in fashion related categories is preferred. Strong understanding of tools and technologies required in supply chain / warehousing (such as warehouse management systems (WMS) and order management systems (OMS)). Must have proven experience in managing marketplace claims. In depth knowledge of key compliances related to warehouse management (such as labour laws).
The Opportunity : RK Group in collaboration with a leading global footwear brand is setting up a new venture to run e-commerce operations for the brand. For the same, we are looking to hire an experienced Operations Manager . The ideal candidate will work closely with the Head, Operations and will be responsible for overseeing supply chain management, logistics, order fulfilment, ensuring operational efficiency and customer delight.
Key Responsibilities :
Managing supply chain and warehouse operations :
- Oversee end-to-end e-commerce operations, including warehouse operations, supply chain management, logistics; and ensure pick-up and delivery as per SOP / SLAs.
- Regularly review the performance of 3PL warehousing and logistics partners.
Handling returns and claims :
Process optimization and reporting :
Ensuring compliance :
Qualifications and Experience :
Location : Bangalore, with travel as required.
Reporting to : Head of Operations.
Compensation : Competitive and commensurate with experience. For the right candidate, compensation is not a constraint.
Create a job alert for this search
Operation Manager • India
Related jobs%20Pvt.%20Ltd.%5D)
Operations Manager
PSIPL [Property Solutions (India) Pvt. Ltd.] • Republic Of India, IN
PSIPL offers a comprehensive range of smart, innovative facilities management solutions that target cost effective, sustainable results at our clients’ facilities and workplaces.Our offerings inclu...Show more
Last updated: 30+ days ago • Promoted
Manager- Global Operations
Handelnine Global • Republic Of India, IN
This opportunity is with Handelnine Global, an e-commerce company that owns and operates15+ online retail brands in over 60 countries.
The company has offices in India as well as the USA and servesg...Show more
Last updated: 30+ days ago • Promoted
Facilities Operations Manager
Ascendion • Chennai, Republic Of India, IN
Job Title : Senior Operations Manager - Facilities.Location : Chennai (Preferred) / Bangalore.The role will be responsible for leading the administration, infrastructure, logistics, and workplace oper...Show more
Last updated: 19 hours ago • Promoted • New!
Senior Operations Manager
TP • Republic Of India, IN
We’re Hiring at Teleperformance! 🌍.Role : Senior Manager – Operations.We’re looking for a strategic and experienced.Trust & Safety customer support function.
This role focuses on managing sensitive ...Show more
Last updated: 30+ days ago • Promoted
Operations Manager
Zafify • New Delhi, Republic Of India, IN
The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs.
The candidate should be comfortable multitasking and working cross-fun...Show more
Last updated: 19 hours ago • Promoted • New!
HR Operations Manager
CloudLabs Inc • India, India
CloudLabs Inc was founded in 2014 with the mission to provide exceptional IT & Business consulting services at a competitive price, to help clients realize the best value from their investments.Wit...Show more
Last updated: 30+ days ago • Promoted
Business Operations Specialist
OTP TalenAqua Private Limited • India
Job Description : Business Operations Manager / Analyst / Specialist.Business Operations professional.The ideal candidate will bring expertise from.
Pharma, E-commerce, or Retail industries.This role...Show more
Last updated: 14 days ago • Promoted
Manager - Operations
GoKhana • Chennai, Republic Of India, IN
SOPs on day-to-day operations, attendance tracking, rostering, vendor management, client management, escalation matrix, cash management & reporting format.
Attend mandatory training sessions as & wh...Show more
Last updated: 18 days ago • Promoted
Senior Manager - Last Mile Operations | Finjo N1144
Omni Recruit Private Limited • New Delhi, Republic Of India, IN
The Senior Manager Last Mile Operations will oversee the end-to-end post-sales and delivery experience, ensuring shipments reach customers accurately, efficiently, and cost-effectively.This role re...Show more
Last updated: 19 hours ago • Promoted • New!
Problem Manager
Mphasis • India
Problem Manager & Major Incident Manager.The Problem Manager, following ITIL V4 best practices, is responsible for the efficient and effective management of IT problems and incidents to minimize th...Show more
Last updated: 7 days ago • Promoted
Operations Manager
TP • Chennai, Republic Of India, IN
Operations Manager – Banking Domain (Inbound Domestic Process).Experience managing inbound customer service for.PCI DSS for card data) and regulatory adherence.Show more
Last updated: 19 days ago • Promoted
Senior Operations Specialist
Triple • India, India
Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, ...Show more
Last updated: 2 days ago • Promoted
Operations Manager
Nuvama Private • Republic Of India, IN
Experience managing operations within the Wealth Management / Private Wealth space.Should have experience managing AIF / PMS products for a wealth management firm.
Experience in Onboarding of fund, O...Show more
Last updated: 21 days ago • Promoted
Stewarding Operations Manager
The Raintree Hotels • Chennai, Republic Of India, IN
Supervise the duties of all stewarding department employees, facilities, operations, and costs.Supervise the sanitation, cleanliness, hygiene as well as the quality level of products and services.E...Show more
Last updated: 30+ days ago • Promoted
Manager - Trade Operations
Delta Exchange • India, India
Delta Exchange is a dynamic and rapidly growing crypto exchange that specializes in facilitating derivatives trading, with a primary focus on Options trading.
We are India’s largest and world’s 2nd ...Show more
Last updated: 21 days ago • Promoted
Operations Manager
Chargeback Gurus • Chennai, Republic Of India, IN
Chargeback Gurus helps businesses protect and recover revenue by providing innovative chargeback management solutions, AI analytics, and insights powered by our proprietary Chargeback management pl...Show more
Last updated: 30+ days ago • Promoted
Technical Operations Lead
ClearTrail Technologies • India
Computer Science, Information Technology, or a related field.We are seeking a highly skilled and experienced.The ideal candidate will have a strong background in Linux system administration, incide...Show more
Last updated: 30+ days ago • Promoted
Placement Operations Manager
NxtWave • India
As a leading EdTech company specializing in 4.Placement Operations Manager to join our team.This key role involves overseeing the efficient coordination of the Interview Process and ensuring succes...Show more
Last updated: 15 days ago • Promoted