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CollegeDekho - Key Account Manager
CollegeDekhoBangalore, India7 days ago
Job descriptionOwn and manage strategic relationships with assigned colleges / universities. Reconcile student admissions data and align with internal delivery and finance teams. Drive timely collections and resolve commercial issues in coordination with finance / legal. Lead contract renewals and drive cross-sell / up-sell opportunities aligned to client needs. Coordinate internally across sales, delivery, operations, finance, and product teams. Maintain detailed dashboards and trackers to share performance updates with internal and external stakeholders. Identify and escalate potential risks and surface growth opportunities proactively. Excellent communication, negotiation, and relationship management skills. Ability to manage high-value institutional accounts independently. Proficient in CRM tools, Excel / Google Sheets, and data dashboards. High ownership mindset with multitasking capabilities in a fast-paced environment. Willingness to travel to partner campuses as needed. Performance Metrics (KPIs) Account growth and revenue retention Collection efficiency (Days Sales Outstanding) Renewal rate of existing accounts Value of cross-sell and up-sell Client satisfaction scores (NPS / CSAT) Accuracy and timeliness of reconciliation and reporting. Work with top-tier educational institutions and drive strategic outcomes. High-impact role with direct exposure to leadership and cross-functional teams. Opportunity to grow within a mission-driven and fast-scaling EdTech company. Competitive compensation structure with performance-based incentives.
Job Title : Key Account Manager - B2B (Higher Education)
Company : CollegeDekho (Girnarsoft Education Pvt.Ltd.)
Industry : Education Technology
Department : Partner Relations / Key Account Management
Location : Gurgaon | Kolkata | Mumbai | Bangalore
Reporting To : Regional Manager / Head - Key Accounts
Type : Full-Time
Individual Contributor.
Role Overview :
- We are looking for a strategic and results-oriented Key Account Manager to manage end-to-end partnerships with our higher education clients.
- This role is critical to ensuring client satisfaction, driving revenue outcomes, and unlocking growth opportunities through proactive engagement and internal collaboration.
Key Responsibilities :
Key Requirements :
Education : Bachelor's degree in Business, Marketing, Education, or related field (MBA preferred).
Experience : 4-8 years in Key Account Management, Client Success, or B2B Partnerships, preferably in EdTech, SaaS, or Education Services.
What You'll Gain?
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Key Account Manager • Bangalore, India
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