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Senior Salesforce Business Analyst - Sales & Service Cloud
Senior Salesforce Business Analyst - Sales & Service CloudMarktine Technology Solutions Pvt Ltd • Jaipur
Senior Salesforce Business Analyst - Sales & Service Cloud

Senior Salesforce Business Analyst - Sales & Service Cloud

Marktine Technology Solutions Pvt Ltd • Jaipur
10 days ago
Job description

Description :

Position Name : Senior Salesforce Business Analyst.

Experience : 10+ Years.

Location : Remote ( Need to visit Jaipur office location when physical existence required).

Keywords : knowledge of Salesforce Admin & CPQ.

Responsibilities :

  • Gather, analyze, and document business requirements from stakeholders.
  • Translate business needs into detailed Salesforce solutions and user stories.
  • Collaborate with cross-functional teams for implementation of Salesforce Sales Cloud, Service Cloud, and ERP integrations.
  • Maintain and prioritize product backlogs and support the development team throughout the project lifecycle.
  • Facilitate stakeholder communication and ensure alignment with business goals.
  • Conduct training sessions and provide user support post-deployment.
  • Drive continuous improvement based on feedback and evolving business needs.

Requirements :

  • Proven experience as a Salesforce Business Analyst with hands-on involvement in Sales Cloud, Service Cloud, and ERP integration.
  • Strong understanding of CRM and ERP systems.
  • Excellent communication and stakeholder management skills.
  • Ability to work independently and as part of a team.
  • Strong analytical and problem-solving skills.
  • Experience with Agile methodologies.
  • (ref : hirist.tech)

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