Billing Analyst

Billing Analyst – The VoIP Shop (On-Site, Pune Office)

Location : Pimple Nilakh, Pimpri-Chinchwad, Pune, Maharashtra – 411027

Work Hours : 9 : 00 AM – 5 : 30 PM, UK Time Zone

Salary Range : ₹30,000 – ₹35,000 per month

Employment Type : Full-time | On-site

About The VoIP Shop

The VoIP Shop is a UK-based telecommunications company providing cloud-based phone systems, VoIP solutions, and communication services to businesses across the UK. With a strong focus on service quality, innovation, and customer satisfaction, we’re expanding our India operations and looking for a detail-oriented Billing Analyst to join our Pune team.

This role is ideal for someone with a strong analytical mindset, a passion for accuracy, and the ability to work within fast-paced international business operations.

Role Overview

As a Billing Analyst , you will be responsible for ensuring accurate and timely customer billing across all The VoIP Shop services. You’ll play a key role in maintaining internal billing records, managing invoices, handling queries, and supporting monthly reporting. This position requires precision, excellent communication skills, and the ability to manage multiple billing processes simultaneously.

Key Responsibilities

• Add new companies, accounts, and associated service charges to the billing portal.
• Generate, verify, and issue customer invoices accurately and within deadlines.
• Ensure all internal billing documents and data sheets are up to date.
• Create and manage billing-related tickets, tracking errors or discrepancies until resolution.
• Respond promptly to billing-related emails and customer or internal team inquiries.
• Maintain organised and accurate digital records of all billing activities.
• Assist in monthly billing and revenue reports, reconciling data as required.
• Collaborate with the UK team to ensure consistency and transparency in billing processes.

Requirements

Why Join The VoIP Shop

How to Apply

We do not accept direct applicants.

To apply, please send your CV and cover letter to :

📩 jobs.billing@thevoipshop.co.uk

Kindly include the subject line : Billing Analyst – Pune Application (Your Name)