Amazon : Operations Manager (M / W / D)

Job Title : Operations Manager – Finance & Accounting (F&A) Transformation Location : Mysore Experience Required : 12–15 years Reporting To : Delivery Head Shift Timings - 6.30 pm to 3.30 am Role Overview We are seeking an experienced Operations Manager with strong exposure to Finance & Accounting (F&A) operations, transformation initiatives, and pre-sales / solutioning. The ideal candidate will lead delivery excellence, drive process optimization, and support client engagement across multiple F&A functions. Key Responsibilities

• Lead end-to-end F&A operations delivery, ensuring service quality, accuracy, and adherence to SLAs.
• Manage teams handling Accounts Payable, Accounts Receivable, General Ledger, and Reporting processes.
• Drive F&A Transformation initiatives through automation, process reengineering, and best practice adoption.
• Partner with internal and client stakeholders to develop and implement solutions that enhance efficiency and scalability.
• Support Pre-sales and Solutioning by preparing proposals and transition plans.
• Monitor key operational metrics, identify risks, and execute mitigation strategies.
• Manage client relationships through proactive governance, performance reviews, and continuous improvement discussions.
• Collaborate with cross-functional teams (HR, IT, Finance, Transition) for seamless project execution.
• Mentor and develop teams to enhance domain knowledge and operational excellence. Required Skills and Competencies
• Strong domain expertise in Finance & Accounting operations.
• Hands-on experience in F&A Transformation projects (automation, process optimization, RPA exposure preferred).
• Excellent stakeholder management and client-facing communication.
• Proven ability to lead large delivery teams across multiple processes.
• Analytical and problem-solving skills with attention to detail.
• Exposure to Pre-sales, Solution Design, and Transition Management.
• Proficiency with ERP systems (SAP / Oracle / Workday) and MS Office tools. Educational Qualifications
• Bachelor’s or Master’s degree in Commerce, Accounting, Finance, or Business Administration.
• Additional certifications such as Lean Six Sigma, Automation Tools, or Project Management (PMP / Prince2) preferred. Ideal Candidate Profile
• 15+ years of experience in F&A Operations and Delivery Management.
• Demonstrated success in managing transformation initiatives.
• Strong communication, leadership, and client relationship management skills.
• Ability to work in a dynamic, fast-paced, and client-centric environment. We are looking for immediate joiners. Pls send your CV at with CTC and notice period details.