Director

IJP : DU Head – Automotive vertical

Location : Bangalore

Qualification : BE / ME / MBA

Designation : Director | Sr. Director

Experience : 22+years (10+yrs in managing large delivery teams / delivery units)

Roles and Responsibilities of Offshore Delivery Head :

Manage vertical Delivery Unit (DU) consisting of multiple Accounts units and manage 200-1000 employees, from a program’s delivery, people, financial and operational aspects

Manage the budget P&L and Responsible Revenue & Margin for the Delivery Unit

Manage & grow the assigned Delivery Unit through delivery of portfolio of programs / projects in the service area and enhancement of service offerings

Strategize and ensure creation of mechanisms, processes, etc. to enable the delivery of programs / projects across various time zones

Drive high customer satisfaction scores, operational margins and other goal matrix parameters

Drive propositions and work with Sales proactively to create and win business

Ensure that industry trends and developments are analyzed and solutions and IP’s relevant to the service area are developed to enable solution led services

Build and mentor teams and thereby enhance competencies to ensure organizational leadership in the service area

Drive delivery excellence in the vertical leveraging organizational level quality initiatives

Drive value creation in the assigned vertical

Collaborate with different service lines to provide End to End offerings and enhanced delivery experience Specific competencies

Experience in managing delivery programs in Embedded product / software development or Mechanical development projects for Automotive OEMs or Tier 1suppliers

Experience in Automotive Electronics domain is added advantage

Experience in managing Automotive Truck and Commercial Vehicles team for OEMs and Tier 1

Experience in Engineering services organizations managing mechanical, embedded delivery

Work closely with both internal & external stakeholders for driving growth and delivery excellence.

Self-driven with an interest to identify and improvise business processes

Excellent articulation and interpersonal skills.

Strong Stakeholder Management experience

Excellent silks in managing customers and teams with diverse culture

Accountable for all Services lines within the DU

Participate in customer escalation meetings, strategy discussions, RFP defense, sales-delivery planning meeting, etc.

Responsible for building Technical relationship with the customer

Responsible for people management support of onsite resources

Works closely with Sales team to identify opportunities for EN and NN business growth, Proposal presentations jointly with sales.

Responsible for the Account ACSAT and Value creation

Analyze the Automotive Industry demands, and related emerging technologies.

Maintain regular contact with existing clients, discuss on pain-points and solution aspects, ramp-up propositions