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Customer Support Executive
Open Mind Services LimitedIN7 days ago
Job descriptionHandle inbound and outbound calls, emails, and chats Manage and convert sales queries effectively Provide detailed information on medical equipment and services Build strong relationships with existing customers Handle and resolve customer complaints within turnaround time Upsell relevant products and services where applicable Coordinate escalated cases with internal teams Collaborate effectively in a multicultural work environment Excellent communication and interpersonal skills Proactive listening and problem-solving abilities Ability to handle pressure while maintaining service quality Strong understanding of customer relationship management Graduate in any discipline 1-2 years of experience in tele-calling or voice process Background in healthcare or medical industry preferred Female candidates preferred
Salary : Competitive / Paid in Indian Rupee . INR / Annual Recommended Quick Links
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What You Should Know About This Job
we're hiring : patient relationship officer
Location : Gurgaon sector 49
Company : Open Mind Services Limited
Experience : 1-2 years
Industry : Healthcare
Are you a calm, soft-spoken professional with a talent for building lasting relationships? We're looking for a Patient Relationship Officer to be the voice of our organization and provide exceptional customer service in a healthcare setting.
key responsibilities
skills and competencies required
qualifications and requirements
why join open mind services limited?
We're a purpose-driven organization focused on patient support and empathy-based service. Join us in making a difference.
how to apply
If this sounds like you, apply now or tag someone who may be a good fit.
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Customer Support Executive • IN
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