Inside Sales Executive

Roles & Responsibilities

• Lead Management : Handle inbound sales inquiries and leads generated through various channels, including the company website, social media, email campaigns and other marketing efforts.
• Customer Engagement : Engage with potential customers to understand their needs, provide product information and address any questions or concerns.
• Sales Conversion : Convert qualified leads into sales opportunities by guiding customers through the sales process and providing tailored solutions.
• CRM Management : Maintain accurate records of customer interactions and lead status in the CRM system, ensuring all information is up-to-date and properly documented.
• Follow-up : Conduct timely follow-ups with leads and prospects to nurture relationships and move them through the sales funnel.
• Product Knowledge : Develop a deep understanding of the company’s products and services to effectively communicate value propositions to potential customers.
• Collaboration : Work closely with the marketing team to align sales efforts with marketing campaigns and initiatives.
• Performance Metrics : Achieve and exceed sales targets and KPIs set by the Head of Sales

Requirements