Billing & Collections Analyst-1

About Us :

We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector. Guided by our values and enabled by our scale and global reach, we are driving fashion forward for good, as one team with one vision and one plan. That’s the Power of Us, that’s the Power of PVH+.

One of PVH’s greatest strengths is our people. Our collective desire is to create a workplace environment where every individual is valued, and every voice is heard, and we are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. Learn more about Inclusion & Diversity at PVH .

POSITION SUMMARY :

The Billings and Collections Analyst is responsible for supporting the end-to-end billing process and performing collection activities to ensure timely receipt of customer payments. This role combines accurate and timely invoice approval / release with proactive collection follow-ups to support cash flow and customer satisfaction. The analyst works closely with internal teams and customers to resolve billing discrepancies and reduce past-due balances.

PRIMARY RESPONSIBILITIES / ACCOUNTABILITIES OF THE JOB :

Review and release customer orders based on credit limits.

Request pro-forma invoices to send to account for cash in advance customers

Perform collection activities on assigned customer accounts via email communication.

Track, document, and follow up on past due balances and payment commitments.

Investigate and resolve billing issues and short payments in coordination with internal teams.

Participate in month-end and quarter-end reporting for billing status and aging analysis.

Assist with customer account reconciliations and respond to external and internal queries.

Adhere to company billing and AR policies, including compliance with internal controls.

SUPERVISORY RESPONSIBILITIES :

Direct : n / a

Indirect : n / a

BUDGETARY RESPONSIBILITIES :

No direct budget ownership.

Indirect impact on working capital and Days Sales Outstanding (DSO) through effective collections performance.

DECISION MAKING :

Decide when to initiate reminder communications or escalate unresolved invoices to the appropriate parties.

Determine whether billing discrepancies require corrections or escalation to leadership.

Recommend prioritization of follow-up actions based on aging and risk indicators.

RESOURCEFULNESS / CREATIVITY :

Demonstrate initiative in identifying missing documentation or system discrepancies.

Leverage ERP tools and customer systems to investigate invoice or payment issues.

Flexibly adapt to dynamic customer behaviors and internal requests.

Manage multiple billing formats and customer requirements in a high-volume environment.

ENVIRONMENT : Hybrid work model.

Flexibility to work outside standard hours periodically to support global counterparts.

QUALIFICATIONS & EXPERIENCE :

Experience : 0–3 years of experience in collections or accounts receivable.

Familiarity with ERP systems such as SAP, Oracle, or equivalent is preferred.

Education : Bachelor’s Degree in Accounting, Finance, or related field.

Skills : Working knowledge of Microsoft Excel

Ability to work effectively across time zones and international teams.

Strong communication skills.

Attention to detail and ability to work independently as well as in a team.