Operations Automation EngineerWellnite • Hyderabad, IN

Operations Automation Engineer

Wellnite • Hyderabad, IN

6 days ago

Job description

🤖 Operations Automation Engineer (Clinical Ops + HIPAA Macro Bots) – Wellnite 🤖

Location : Remote

Type : Full-time

Why?

We’re scaling our clinical operations rapidly, and we need an automation expert who can transform repetitive, error-prone workflows into reliable, auditable, and HIPAA-compliant automations. You’ll build “macro bots” and AI-assisted systems that handle data entry, page crawling, and intelligent form-filling across clinical ops flows, delivering step-change improvements (10x productivity) without compromising privacy or safety.

How?

“One-click credentialing packet intake → field extraction → portal submission → confirmation logging.”
“Roster change bot that crawls payer / provider portals, detects mismatches, and files updates with evidence + timestamps.”
“Form autopilot that fills 30+ fields from structured source-of-truth and flags anything uncertain instead of guessing.”
“Ops co-pilot that suggests next actions and generates compliant notes, while keeping PHI protected.”

What?

Automate clinical operations workflows end-to-end (credentialing / onboarding, roster updates, eligibility / verification inputs, claim status lookups, portal-based submissions, internal routing, etc.).

Build HIPAA-compliant macro bots that operate in secure environments with least-privilege access, audit trails, and robust exception handling.

Intelligent form filling with AI : use LLMs and structured extraction to map messy inputs (PDFs, emails, webpages, spreadsheets) into clean, validated fields—then reliably populate web forms.

Page crawling + portal automation : navigate multi-step flows, handle dynamic DOMs, MFA-friendly approaches, and resilient selectors.

Data-entry automation at scale : reduce manual keystrokes across tools (web portals, internal dashboards, spreadsheets / CRMs) while maintaining accuracy and traceability.

Monitoring and reliability : Build bot observability—alerts, retries, screenshot logs (where allowed), queueing, and runbooks — for ops teams.

Security + compliance partnership : collaborate with Security / Compliance to ensure HIPAA alignment (BAAs, vendor reviews, data retention policies, PHI boundaries, incident response readiness).

🎓 Good to have

4+ years building automation systems that interact with web apps and forms (RPA, browser automation, or custom bots).

Strong in Playwright and / or Selenium (or equivalent) and comfortable with complex web flows.

Experience with intelligent extraction / AI-assisted automation (LLMs, document parsing, schema mapping, confidence thresholds).

Proven ability to make automations production-grade : idempotency, retries, backoff, state handling, versioning, and testing.

Comfort working in HIPAA-regulated environments , with strong instincts around PHI handling.

🤩 Good to have

Experience with RPA tools (UiPath, Automation Anywhere, Power Automate) and / or custom automation frameworks.

Familiarity with secure credential handling (vaults / KMS, rotation, secrets management).

Knowledge of audit logging , data retention, and compliant access controls.

Background automating workflows in healthcare ops (credentialing, payer portals, EHR-related admin, claims support, etc.).

Experience building internal tooling : queues, job runners, dashboards, role-based access.

Technical stack (flexible)

We care about results. You might use :

Playwright / Selenium , Puppeteer

Python / TypeScript / Node

Workflow / orchestration : Temporal, Celery, BullMQ, Airflow, etc.

Storage / logging / monitoring : Postgres, S3 / GCS, Datadog, ELK, Sentry

AI : OpenAI / LLM APIs, structured extraction, rule + model hybrid validation

Traits we’re looking for

You’re obsessive about reliability and hate flaky automations.

You understand that “AI” should assist , not hallucinate—especially with clinical ops.

You think in systems , design for failure modes, and build tools ops teams trust.

💙 Why Join Wellnite?

Build a product that directly improves people’s lives.

Collaborate with a passionate, mission-driven team.

Remote-first and flexible working culture.

Opportunity to own the mobile experience at a fast-scaling health-tech company.

📩 Apply now and help us shape the future of mental healthcare through world-class mobile experiences at Wellnite!

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Automation Engineer • Hyderabad, IN

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