Technical Support LeadVAYUZ Technologies • Dombivli, Republic Of India, IN
Technical Support Lead
VAYUZ Technologies • Dombivli, Republic Of India, IN
17 days ago
Job description5+ years in technical support, with 2+ years in a lead role. Strong expertise in troubleshooting across Windows, macOS, Linux . Hands-on with PHP, MySQL, CodeIgniter (CI1 & CI4), JavaScript, AJAX, CSS . Experience with Zendesk / Jira, TeamViewer / AnyDesk, Bitbucket . Strong debugging, testing, and QA collaboration skills. Excellent problem-solving and communication abilities.
We are looking for a proactive Tech Support Lead to manage our support team, handle escalations, and improve overall customer experience. You will play a key role in troubleshooting complex issues, collaborating with developers, and driving support excellence.
Responsibilities
- Lead and mentor the support team, ensuring timely and high-quality resolutions.
- Act as the escalation point for complex technical issues.
- Collaborate with developers, QA, and product teams to resolve bugs and improve stability.
- Drive root-cause analysis and implement best practices.
- Monitor support trends and optimize processes.
Requirements
Create a job alert for this search
Technical Lead • Dombivli, Republic Of India, IN
Related jobs
SaaS products, enterprise applications, and IT systems.These long-term, fully remote freelance roles are ideal for professionals who excel at troubleshooting, customer interaction, application supp...Show more
These fully remote, long-term freelance roles are ideal for candidates with strong troubleshooting skills, excellent communication, and hands-on IT or product support experience.Open Roles (Multipl...Show more
Technical Lead
RapidBrains • Thane, Maharashtra, India
Job Title : Technical Lead Experience : 8+years Location : Remote Notice Period : Immediate Joiners Contract Duration : 6 Month We are looking for an experienced Technical Lead who can archit...Show more
Last updated: 4 hours ago • Promoted • New!
Technical Support Analyst
Elliott Davis • Thane, IN
Our Mission, Vision and Values.To make a positive impact on our clients, our people, and our communities.To elevate all experiences by caring more.
Do the right thing, Service to others, Mutual Resp...Show more
Last updated: 15 hours ago • Promoted • New!
Technical Support Engineer
CrimsonLogic • Thane, IN
The Technical Support for Network Operations Center (NOC) plays a vital role in ensuring the smooth functioning of our network infrastructure and providing technical assistance.Operates and monitor...Show more
Last updated: 15 hours ago • Promoted • New!
Technical Lead
HCLTech • Kalyan-Dombivli, IN
Lead and manage a team of technical professionals working on sql, data analysis, and python projects.Design, develop, and implement complex sql queries and scripts for data analysis.Analyze data se...Show more
Last updated: 30+ days ago • Promoted
Oracle Technical Support – SCM
Best Infosystems Ltd. • Kalyan-Dombivli, IN
Oracle Technical Support – SCM_Contract (6 Months)_Pan India(Remote).Oracle Technical Support – SCM.Strong experience in Oracle EBS R12 technical support across multiple Supply Chain and Manufactur...Show more
Last updated: 30+ days ago • Promoted
Customer Support Team Lead
Shyaway • Thane, IN
Minimum of 5 years of proven experience in a customer service position.Bachelor degree in business administration or relevant field.
We are looking for an experienced Team Leader in Customer Service...Show more
Last updated: 15 hours ago • Promoted • New!
Integration Tech Lead (Kafka Confluent)
Tata Consultancy Services • Kalyan-Dombivli, IN
Integration Tech Lead (Kafka Confluent).Deep understanding of Event based architecture, use cases and patterns.Understanding of observability and monitoring concepts in async processing, event or d...Show more
Last updated: 15 hours ago • Promoted • New!
Tech Lead Full Stack-Contract
Gravity Infosolutions, Inc. • Kalyan-Dombivli, IN
Job description for Tech Lead Full Stack : .Conducts code review, contributes writing code, proficient in Java + at least one language between Typescript and Python.
Basic understanding of Infrastruct...Show more
Last updated: 1 day ago • Promoted
Technical Support Engineer for a Web / Mobile application for US Company
Textellent, Inc. • Kalyan-Dombivli, IN
You will work closely with Client Success and support them by providing Tier-2 client support for software technical issues and work with Engineering department to debug and resolve the issues.Prov...Show more
Last updated: 30+ days ago • Promoted
Technical Lead
Impetus • Thane, IN
Impetus Technologies is a digital engineering company focused on delivering expert services and products to help enterprises achieve their transformation goals.
We solve the analytics, AI, and cloud...Show more
Last updated: 15 hours ago • Promoted • New!
Service Delivery Leader - Application Support
PeopleStrong • Thane, IN
We are looking for an experienced.Application Support operations for PeopleStrong’s HR Tech platform.The role focuses on driving SLA adherence, managing escalations, improving support processes, an...Show more
Last updated: 3 days ago • Promoted
Technical Lead
Mphasis • Thane, IN
Looking for Senior Ingenium Developer with 10+ years' experience and following skills.Experience in Mainframe O / S and Development using COBOL programming language & JCL.
Experience in development an...Show more
Last updated: 12 days ago • Promoted
Senior Technical Support Engineer
Atlassian • Kalyan-Dombivli, IN
Atlassians can choose where they work – whether in an office, from home, or a combination of the two.That way, Atlassians have more control over supporting their family, personal goals, and other p...Show more
Last updated: 12 days ago • Promoted
Technical Support Specialist
NIKSUN • Thane, IN
Job Title : Junior Engineer, Technical Support, tier 2.NIKSUN is the recognized worldwide leader in making the Unknown Known, by using next-generation technology that revolutionizes the way networks...Show more
Last updated: 30+ days ago • Promoted
Technology Lead
WPP • Kalyan-Dombivli, IN
WPP OPEN is WPP's proprietary, AI-powered operating system designed to connect our people, data, and technology to deliver integrated, creative, and effective solutions for our clients.It is a stra...Show more
Last updated: 30+ days ago • Promoted
Technical Support Engineer — Global IT & Product Support (Fully Remote)
SkillsCapital • Kalyan-Dombivli, IN
Remote
Last updated: 1 day ago • Promoted
Technical Support Engineer
Cimpress • Thane, IN
Cimpress Technology develops cutting-edge, best-in-world software that our mass customization businesses use to create personalized products for over 17 million global customers.Our Mass Customizat...Show more
Last updated: 15 hours ago • Promoted • New!
Technical Support Engineer - Global IT & Product Support (Fully Remote)
SkillsCapital • Kalyan-Dombivli, IN
Remote
Last updated: 1 day ago • Promoted