Program Management - General Manager - Business Lending

About Us

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

Expectations / Requirements

• Ideating / executing initiatives for Personal Loans disbursals and servicing on the Paytm App
• Lender management / engagement for Product / Policy / Program construct / Commercials / Compliance etc.
• Drive journey solutioning Integration with the Lender and Paytm Product teams
• Drive customer acquisition / retention / topups / renewal for Personal Loans digitally on the Paytm App
• End to end funnel management
• Work closely with Product to drive funnel conversions, monitor drop offs and to suggest data backed features that can enrich user experience
• Expertise in decoding user behaviour and defining journeys based on that to upscale digital penetration of the business
• Plan with Internal and external ecosystems stakeholders for minimum downtimes
• Leverage the capabilities of the digital marketing team, act as an influencer and a bridge between partners and Paytm
• Competitor assessments and keep close tabs on industry trends to ensure own product upgrades in sync with the latest happenings in the marketplace

Superpowers / Skills that will help you succeed in this role

Why join us

Compensation

If you are the right fit, we believe in creating wealth for you with enviable 500 mn registered users, 21 mn merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants and we are committed to it. Indias largest digital lending story is brewing here. Its your opportunity to be a part of the story!

Locations

Noida, Uttar Pradesh