Service Now Security Operations

Skill- Service Now Security Operations

Location- Hyderabad / Mumbai

Exp- 6 Yr++

Technical Competency

1. Security Operations Suite Expertise Security Incident Response (SIR) : Implementing workflows for detecting, analyzing, and resolving security incidents. ServiceNow Vulnerability Response (VR) : Automating vulnerability identification, prioritization, and remediation. global knowledge Threat Intelligence : Integrating threat feeds and correlating indicators of compromise (IOCs). Configuration Compliance : Monitoring and enforcing security configurations across systems. ServiceNow

2. Platform & Development Skills JavaScript & Glide APIs : Writing business rules, script includes, and client scripts for SecOps automation. Flow Designer : Building workflows for incident triage, escalation, and remediation. Security Incident Workspace : Customizing dashboards and response playbooks.

3. Integration & Automation Third-Party Integrations : SIEM tools (Splunk, Q Radar) Threat intelligence platforms (Anomaly, Recorded Future) Vulnerability scanners (Qualys, Tenable, Rapid7) Scripted REST APIs : For bidirectional data exchange with external security tools. Security Orchestration : Automating repetitive tasks like ticket creation, enrichment, and resolution.

4. AI & Now Assist Capabilities Now Assist for SIR and VR : AI-powered incident summarization Automated enrichment and resolution suggestions Natural language-based workflow generation ServiceNow

5. Data & Reporting Performance Analytics : Building dashboards for MTTR, incident trends, and vulnerability KPIs. Security Posture Dashboards : Visualizing risk exposure and compliance status.

6. Governance & Compliance Access Control Lists (ACLs) : Securing sensitive security data and workflows. Audit Trails & Evidence Collection : Supporting regulatory compliance (e.g., GDPR, HIPAA). SBOM (Software Bill of Materials) : Managing software component visibility and risk. servicenow

7. Training & Certification Security Operations Fundamentals Certified Implementation Specialist – Security Incident Response Certified Implementation Specialist – Vulnerability Response Bootcamps for Threat Intelligence, MSIM, and Configuration Compliance Behavioral competency

• Effective communication skills with both non-technical and technical audiences (verbal and written)
• Excellent Interpersonal skills to work with the project team members collaboratively
• Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives)

Good-to-Have