Head of Delivery Executive Acquisition

Senior Manager - Sourcing

Our Story

Zepto is a fast-growing startup that delivers groceries in 10 minutes flat through an optimized network of dark stores that we're building across the country! We’re scaling up rapidly across India with operations live across Mumbai, Bangalore, Delhi NCR, Chennai and Hyderabad.

We are incredibly well funded – we recently announced a fundraise from Indian

and Global investors that include Y Combinator, Nexus Venture Partners, Glade Brook and more! We’ve also built out one of the best startup teams in India, with Senior Executives from Uber, Flipkart, Dream11 and institutions like Stanford, INSEAD, IIM, and IIT.

Zepto was recently recognized as the top startup in a Linkedin startup survey.

Responsibilities

This position is responsible for overall managing the sourcing for Zepto.

The candidate would be responsible for hiring Delivery Executives, manage, run onboarding & training SOP and end to end solutioning in lean and effective ways in meeting the business metrics. The position is a middle-management role within the operations team.

The role would require the candidate to perform the following tasks :

• Strategy and planning : The candidate will assist the top-management in developing operations strategy for effectively scaling the sourcing requirements of the company with regards to the Delivery Executives aligned with company UE.
• Perform cost analysis and reporting as well as manage schedules, quality initiatives and process change initiatives.
• Design and manage execution for cost effective and timely addition of Delivery executives.
• Responsible for deciding on the staffing and training requirements for all the areas under your purview.
• Implementation : Improve the systems, processes and policies in the operations team to better support management reporting, information flow and relevant business metrics
• People management : Responsible for managing the team from hiring and training new recruits to assigning targets and formulating incentive plans as well as career planning for each member of the team.

Skills