IT Support Specialist

Job Title : IT Support (Part-time)

Role Overview :

We are looking for a proactive and reliable IT Support team member to help maintain our Microsoft 365 environment and provide day-to-day technical assistance to the team. You will play a key role in ensuring smooth IT operations and secure system management.

Key Responsibilities :

• Manage and administer Microsoft 365 accounts, including user creation, license management, and access permissions.
• Provide first-level troubleshooting for hardware, software, and connectivity issues.
• Assist with setup and maintenance of Outlook, Teams, and SharePoint.
• Implement and support data security practices, including password resets, MFA setup, and activity monitoring.
• Support software installations, updates, and system configurations.
• Maintain clear documentation for IT processes, troubleshooting steps, and user guides.

Ideal Candidate :