HappyFox - Business Analyst - System Integration

We are looking for a Business Analyst with an analytical bent of mind.

You will work with key stakeholders in identifying and defining integration-specific business requirements, documenting processes and determining solutions for driving accomplishment of business objectives.

Responsibilities :

• Collaborate with the Product and Engineering teams to define integration use cases, write detailed user stories, and create product specifications.
• Analyse and validate integration requirements with customers, sales, and internal teams, translating customer needs into actionable integration solutions.
• Perform competitive analysis and develop a deeper understanding of the market.
• Work closely with the Sales team on pre-sales activities, including RFPs and customer demos for integration-specific needs.
• Gather feedback from customers and Customer Success teams on integration challenges and areas for improvement.
• Create detailed mockups and UI requirements in alignment with the Product team.
• Assist the Marketing team with feature go-to-market planning, ensuring clear communication of integration benefits.
• Develop training materials and coach internal and external teams on integration workflows and features.
• Write user-friendly knowledge base articles and guides to simplify integration processes for end-users.
• Conduct quick user testing to validate integration features and workflows.

Requirements :

(ref : hirist.tech)