Senior Program Manager

Role : Program Manager / Delivery Manager / EIR – Academy

Location : Hyderabad

Function : Founder's Office / Delivery

Reports to : Leadership – Academy

Role Overview

This role will own the complete delivery, learning outcomes, and student success for live cohorts — working across instructors, students, and internal teams.

Key Responsibilities

1. Outcome Ownership

• Own end-to-end student outcomes across cohorts — including completion rates, retention, NPS, placement success, and engagement.
• Deeply analyze performance data to identify bottlenecks in learning experience, pedagogy, or content delivery.

2. Instructor Management

3. Curriculum and Content Alignment

4. Student Success and Insights

5. Cross-Functional Coordination

Must-Have Qualities

High Ownership & Agency

Operates autonomously; thrives in ambiguity; takes charge of multi-stakeholder projects without waiting for direction.

Technical Acumen

Background in Computer Science, Engineering, or similar. Understands tech concepts enough to translate company requirements to course content and instructor pedagogy

Problem Solving Mindset

Analytical and resourceful — able to break down vague issues into clear, data-driven fixes.

Operational Excellence

Strong executor; plans, tracks, and drives outcomes across moving parts. Has delivered results in fast-paced, zero-slack environments.

EdTech / Education Insight

Exposure to academic delivery, curriculum design, or student engagement. Understands learner behavior.

Data-Driven Decisioning

Uses metrics to guide decisions; familiar with cohort analytics, retention, NPS, and completion data.

Strong People Management

Can coach instructors, manage community managers, and drive accountability through influence.