Sap Security

Greetings from TCS!!!!

TCS is hiring for SAP Security

Experience : 7 to 12years

Location : Chennai, Kochi

Mode of Drive : Virtual

Date : 3rd Dec 2025(Wednesday)

Job Description :

Responsibilities Include

• Resolve tickets and provide support as per the agreed SLAs.
• Manage IT / access requirements to meet specific needs.
• Review and manage service request backlog as needed to ensure all requests are correctly prioritized, scheduled and resolved efficiently.
• Engage on any critical customer escalations and ensure customer resolution as well as postmortem analysis to avoid future breakdowns
• Host regular reviews with business personnel on status and performance and incorporate their feedback into service delivery
• Work with enterprise support groups and cross functional teams to resolve problems or issues
• Coordinates through and complies with the change management process whenever required.
• Resolves incidents and fulfills requests as needed.
• Support hiring process whenever required by assessing the technical competency.
• Conduct technical training to fellow Associates / New joiners.
• Performs other related duties and participates in special projects as assigned

Must-Have

Good-to-Have