Director of Quality Management

Over the past 15 years, Medanta has created an unrivalled impact in delivering world class multi-specialty care for patients in India. We have hospitals in Gurgaon, Lucknow, Patna, Indore and Ranchi. In addition, we have clinics in Defence Colony (South Delhi), Cybercity & Subhash Chowk (Gurgaon), and at the Delhi Airport. Medanta is constantly growing and has also ventured in Retail vertical through Diagnostics (Laboratory Services) and Pharmacies. We also have also launched homecare services. We further plan to scale up existing facilities and expand into a few more geographical areas and also identify new avenues (Academics - Medical College) within the Healthcare eco-system. As we continue to scale and grow into new geographies, explore innovative methods of healthcare delivery, we are looking to hire exceptional talent to help us achieve our vision and grow in the process to achieve their professional aspiration.

The Group Head – Quality will lead the design, implementation, and governance of quality improvement and patient safety programs across all hospitals and healthcare entities within the group. This role is responsible for driving a culture of continuous improvement, ensuring adherence to national and international accreditation standards (NABH, NABL, JCI, etc.), and promoting excellence in clinical and operational outcomes.

Strategic Quality Leadership

• Define the strategic vision for quality, safety, and patient experience across the hospital network.
• Establish and periodically review the Group-wide Quality Management System (QMS), aligned with NABH, NABL, JCI, and other relevant standards.
• Guide hospitals in the planning, readiness, and achievement of accreditations and re-accreditations.

Quality Assurance & Compliance

Performance Measurement & Reporting

establish benchmarking protocols across units.

Training & Capacity Building

Continuous Improvement & Best Practices

External Engagements & Innovation

Desired Profile :