Media Performance Associate Manager - Client Servicing

The ideal candidate will be responsible for - Highly organised, able to work independently on projects where needed but also enjoy working within a team that has a strong, collaborative working ethos. They will be able to demonstrate experience of managing and developing a team, work at a fast pace and alongside multiple stakeholders and have a positive, can-do attitude

Automation - Support delivery of the automation agenda around digital activation - Support deployment of the relevant automation tools driving efficiency and - Support on data governance to ensure data quality for campaign reporting is 100%

Team Coordination

Planning Support & Best Practices - - - effectiveness Guide Account Executive on quality of work, timeliness of delivery and overall happiness on team (ensure workload is balanced across team members) - Work on PCA and other reporting delivery ensuring consistent performance insight and storytelling, pull channel experts as required to lift the story - Help define training plan for 100% certification on key platforms and ensure channel specialists become performance experts over time - Support Network and Digital directors on getting new markets onboarded Compile market learnings for top markets and present to local client and agency teams showcasing tests, value, efficiency, and effectiveness delivered by the team Organise regular meetings with planning and performance team to share best practices Work towards channel best practice and WOW documentation, communicate, and where required present changes to local agency teams

Campaign Management & Delivery - Assist the Campaign Management team in the management and flow of campaign briefs for digital buying (programmatic, paid search and social) globally. Build a strong relationship and remain in regular communication with key local markets on campaign management progress and overall servicing to ensure high satisfaction Work in collaboration with activation specialists to ensure all channel activations are connected properly in terms of audience sharing where relevant Working alongside channel leads, develop and oversee continued advances in campaign best practice and operations to drive improved service, output, and performance Monitor closely the pace of optimisations to guarantee the highest levels of optimisation around campaign management

Monitor monthly efficiency and effectiveness per channel ensuring the team delivers continued performance against pre-defined performance benchmarks Make sure campaigns are live on time and obtain resource to troubleshoot any issues

You will fit right in if you have -

Prior experience in operation roles for 2-5 years

Be a self-starter and competent with business complexities of managing medium to large teams

Must have good knowledge of digital marketing practices and practical experience of digital tech and tools

Must have top line operational knowledge on adtech and mar-tech (especially DSPs, GA, Adobe, tag management, double click, Double verify etc.)

Must have 1-2 years of experience working in a fast-paced agency environment

Commercial acumen and understanding of value driven ops practice

Experience communicating Client briefs, technical concepts, questions, and problems for non technical stakeholders

Strong interest in process improvement – you love finding ways to make processes more efficient and streamlined

Strong interest in process and tech automation – you must understand the benefits it brings

Excellent communication and interpersonal skills

Ability to work independently and as part of a team.

Ability to multitask and work with tight deadlines

Strong organizational and time management skills.

Proficiency in MS Office and other relevant software

if you are excited for –

Opportunities to grow with Publicis Groupe that believes in Power of One. We will help you partner with our clients across the globe in various industries Diverse team & progressive work environment

A place where learning never stops.

We ensure you get trained on multiple platforms and domains which enables you to have cross functional experience within the organization Empowering your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.