Travel Consultant

Join Technomine as a Galileo Expert / Travel Consultant!

Location : CG Road, Ahmedabad (Work From Office)

(24×7 operations | Night shifts | Primarily US Shifts)

Work Days : 5 Days Working | 2 Rotational Offs

Department : Customer Support / Operations

Why Choose Technomine?

At Technomine, we don’t just hire talent — we nurture careers . With a legacy built on growth, innovation, diversity, and people-first values, we offer an environment where your potential can truly thrive. Be a part of a passionate, award-winning global team that celebrates success and encourages skill enhancement.

Open Position :

Galileo Expert / Travel Consultant / Customer Service Agent

We are looking for skilled, energetic, and customer-focused individuals to join our rapidly expanding Travel Operations team.

Key Responsibilities

✈ Flight Scheduling & Management

Monitor and update flight schedules with complete accuracy.

Rebook flights due to cancellations or last-minute changes.

Coordinate with airlines, suppliers, and partners to verify bookings and resolve flight-related issues.

Customer Support (Out-of-Hours)

Handle inbound customer queries during night shifts.

Resolve customer concerns professionally and efficiently.

Provide real-time updates on itinerary changes with clear communication.

Administrative Duties

Maintain accurate booking records.

Update CRM systems and ensure proper documentation.

Prepare end-of-shift reports for seamless handovers.

Problem Resolution

Manage emergency travel disruptions promptly.

Coordinate with internal and external teams to resolve escalations.

Share detailed notes for issues forwarded to day teams.

General Travel Operations

Back-office administration

CRM & internal communication

Airline & supplier coordination

Customer engagement & support

Key Skills & Requirements

Strong knowledge of Galileo / Amadeus / Sabre (GDS expertise highly preferred).

Excellent English communication (verbal & written).

Ability to multitask in a fast-paced environment.

Flexibility for night shifts & rotational offs.

Freshers with good communication skills are welcome!

Prior travel customer service or ticketing experience is a plus.

What We Offer

Competitive salary with hike on last drawn CTC (Max Budget : 5 LPA based on skills & experience)

Exposure to international travel processes (US / UK markets)

Fast-paced, growth-driven work culture

One-time free meal at office

Affordable accommodation facility for outstation candidates

Opportunity to develop GDS expertise and grow within the travel domain