ServiceNow ITOM DeveloperTata Consultancy Services • tamil nadu, tamil nadu, in
ServiceNow ITOM Developer
Tata Consultancy Services • tamil nadu, tamil nadu, in
1 day ago
Job description
Skill- ServiceNow ITOM Developer
Location- PAN INDIA
Exp-4 Yr ++
Key Responsibilities :
Design & Implementation :
Lead the design, implementation, and optimization of ServiceNow ITOM modules such as Discovery, CMDB, Service Mapping, Event Management, and Orchestration .
Customize and configure patterns, probes, sensors, and discovery schedules.
Integrate cloud platforms (AWS, Azure, GCP) with ServiceNow ITOM for enhanced visibility and automation
Client Engagement & Solutioning :
Conduct workshops to gather requirements and define ITOM architecture.
Translate business needs into scalable ServiceNow solutions.
Deliver Proof of Concept (PoC) and Proof of Value (PoV) engagements.
Development & Integration :
Perform hands-on development and configuration.
Ensure seamless integration with other ServiceNow modules and third-party tools.
Maintain deep knowledge of ServiceNow capabilities and constraints
Testing & Deployment :
Plan and coordinate testing phases.
Lead test remediation cycles and ensure quality assurance.
Mentorship & Leadership :
Provide technical mentoring to junior developers.
Act as a subject matter expert in executive briefings and marketing events.
Required Skills & Qualifications :
5–10+ years of IT experience, with strong ServiceNow background.
Hands-on experience with ITOM modules (Discovery, CMDB, Event Management, etc.).
Strong scripting skills (JavaScript, Glide).
Experience with cloud integrations (AWS, Azure, GCP).
CIS-ITOM certification is highly preferred.
Additional certifications in ITSM, HRSD, or IRM are a plus
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