Deputy Manager - SalesConfidential • Mumbai, Navi Mumbai, Thane

No longer accepting applications

Deputy Manager - Sales

Confidential • Mumbai, Navi Mumbai, Thane

30+ days ago

Job description

Key Responsibilities :

Customer Acquisition

Introduce and acquire new Savings Account (SA) customers from identified segments and catchment areas
Generate references and leads through fieldwork, local marketing, and customer interactions

Quality Sourcing

Ensure sourcing of quality SA accounts in terms of product mix, segment, and constitution

Maintain sourcing as per the bank's policy and regulatory norms

Customer Onboarding & Activation

Ensure seamless onboarding and M+1 activation by advising on right products and documentation

Ensure accounts are opened within TAT and customers are familiarized with the bank's services, processes, and branch RM

Digital Channel Enablement

Promote and register customers on direct banking channels (Net banking, Mobile banking, etc.) and ensure activation

Catchment Scoping & Feedback

Support the Customer Service Leader (CSL) in catchment mapping and scoping exercises

Provide regular market intelligence and customer feedback including competition benchmarking

Target Achievement

Meet or exceed defined monthly customer acquisition targets by identifying and addressing transaction banking needs

Compliance & Process Adherence

Follow defined selling norms, KYC norms, and ensure full compliance with internal and external guidelines

Maintain high standards of documentation and customer communication

YC Norms of the bank

Skills Required

Customer Acquisition, Onboarding, Field Sales

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Deputy Manager • Mumbai, Navi Mumbai, Thane

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