Talent Acquisation Specialist

About Giggso

Giggso is a US-based  AIOps / MLOps  platform dedicated to helping support teams significantly improve  Mean Time To Detect (MTTD)  and  Mean Time To Resolve (MTTR) , while reducing operational costs and ensuring compliance. We automate operations using cutting-edge  AI, ML, and Blockchain  components to provide a secure governance system for businesses.

Key Responsibilities

As our Talent Acquisition Specialist, you will be pivotal in scaling our teams across  India and the United States . A significant part of your role will involve navigating the complexities of US staffing and employment compliance.

I. Global Full-Cycle Technical Recruiting (India & US)

End-to-End Recruitment :  Own the entire technical recruitment lifecycle for a variety of roles, including  Software Engineers, DevOps, Data Scientists, Product Managers, and AI / ML Specialists , from initial job brief through offer negotiation and onboarding.

Strategic Sourcing :  Develop and execute multi-faceted, creative sourcing strategies (e.g., LinkedIn Recruiter, specialized job boards, industry events, social media, and internal referrals) to build a robust, diverse, and qualified candidate pipeline in both geographies.

Exceptional Candidate Experience :  Serve as an ambassador for Giggso, ensuring a positive, transparent, and highly engaging candidate experience that clearly reflects our unique startup culture and values.

Stakeholder Partnership :  Act as a trusted partner to hiring managers in India and the US, defining role requirements, setting recruitment expectations, and providing data-driven, timely updates on hiring progress.

II. US Staffing & Employment Compliance

US Employment Expertise :  Maintain an up-to-date, in-depth understanding of  US employment types  (e.g., W2, 1099, C2C, Permanent Hire) and their associated  legal, tax, and contractual restrictions / implications  for both onshore and offshore hiring.

Compliance Integration :  Ensure all US-based recruitment processes and vendor engagements adhere strictly to relevant labor laws and compliance requirements.

Contract Negotiation :  Lead negotiations with candidates and US staffing vendors on employment contracts, rates, and benefits, ensuring legal compliance and alignment with Giggso’s compensation structure.

III. Vendor Management & Staffing Operations

Global Vendor Strategy :  Identify, vet, and onboard external staffing agencies and third-party vendors, with a strong focus on those specializing in  niche US and India IT talent .

Performance & SLA Management :  Establish and monitor clear  Service Level Agreements (SLAs)  and  Key Performance Indicators (KPIs)  for all vendors (e.g., quality of submissions, time-to-fill, interview-to-offer ratios). Report performance to stakeholders.

Cost Control :  Conduct detailed negotiations on placement fees, conversion rates, and contractual terms to ensure maximum cost-effectiveness and strict adherence to the recruitment budget.

Process Optimization :  Standardize and streamline the vendor submission and tracking process across both regions, maintaining a highly organized and auditable vendor management database / system.

Qualifications & Skills

Experience :   3+ years  of progressive experience in end-to-end technical IT recruitment, ideally within a high-growth startup or fast-paced technology environment.

US Staffing Mandate :   Demonstrable, hands-on experience and a strong working knowledge of US staffing requirements , including different employment classifications (W2, 1099, C2C) and the related contractual and compliance nuances.

Vendor Management :  At least  1 year  of direct experience managing, negotiating with, and evaluating the performance of external staffing / recruitment agencies.

Communication & Influence :  Exceptional verbal and written communication skills with the ability to build immediate rapport, influence stakeholders, and negotiate effectively across different cultural contexts.

Education :   Masters degree in Human Resources (Full-time program is mandatory).