Senior Director, Service DeliveryTechnavious • Republic Of India, IN
Senior Director, Service Delivery
Technavious • Republic Of India, IN
30+ days ago
Job descriptionDelivery Governance & PMO : Stage-gate framework from SOW to handover / DLP; portfolio control towerwith WBS, baselines, risk / issue registers, dashboards; Planning, Budgeting & Scheduling : Integrated master schedules (resource- and cost-loaded) across CSA / MEP / ELV / OEM; long-lead and interfaceplans; Commercials, Contracts & Collections : Contract administration (FIDIC / NEC), change control, claims / EOT; accurate progress measurement, billing certification, invoicing and collections; Quality (QA / QC) : QMS with ITPs / ITRs, submittal control, FAT / supplier audits, site QA audits, CAPA; EHS : HSE management system (ISO 45001 / 14001), JSA / JHA, PTW, LOTO, lifting plans, incident investigation, audits; Statutory & Code Compliance : Timely approvals / NOCs (fire, CEIG / electrical inspectorate, environmental, factory inspector, local bodies); NBC / IS / IEC / IE rules adherence; Design Coordination & Constructability : BIM / CDE governance (Revit / Navisworks), clash detection, RFIs / RFCs, value engineering; Commissioning, Handover & DLP : Standard FAT / SAT / IST scripts and evidence packs; Business Metric : One of the key performance metrics will be Account farming and creating upsell opportunities. People & Organization : Build and mentor Project Directors / PMs / Planners / QA-QC / EHS / Commissioning; Digital, Analytics & ERPNext : Operationalize ERPNext for milestones, approvals, WIP / EAC, VoC, NCRs, HSE, punch-lists; standardize document control (CDE) and actionable delivery dashboards; Background : Senior leader from infrastructure / construction / EPC delivering complex multi-site programs (industrial plants, logistics / warehousing, metros / rail, airports, hospitals, IT parks / campuses, utilities). Data-center exposure is welcome but learnable. Core Skills : Program controls (P6 / MSP, EVM, cost control, WIP / EAC), contracts / claims (FIDIC / NEC, change orders, EOT, LD mitigation), QA / QC and EHS systems, statutory approvals / NOCs, close-out / DLP, stakeholder management with client PMOs and OEM / EPC partners. Tools : ERP (ERPNext / SAP / D365), BIM (Revit / Navisworks), CDE, Power BI. Education / Certifications : B.E. / B.Tech (Civil / Mechanical / Electrical). PMP / PRINCE2 preferred; Leadership : Decisive, financially literate, escalation-savvy, crisp communicator, team builder and coach. Assess & Stabilize : Portfolio health review; freeze baseline WBS / cost codes; activate Delivery Control Tower; resolve priority risks; Standardize & Control : Publish Delivery Playbook (stage-gates, PMO templates, ITPs, HSE starter kit, change-control); clean up variation / claims backlog; Accelerate & Institutionalize : Drive margin and schedule recovery on at-risk projects; enforce close-out discipline; stand up Centers of Excellence (Planning / P6, QA-QC, EHS, Commissioning); Internal : CEO, Sales / Alliances, Finance / CFO, SCM, Legal, HR, CTO / Design, PMO, Regional Heads. External : Clients, EPC / GCs, consultants, OEMs, certifying bodies, regulators. Authority : Approve delivery budgets, resource plans, change orders / claims (per DOA), subcontractor awards, site governance decisions. Work model : Hybrid with frequent site travel; Competitive fixed plus performance-linked variable;
Chief Delivery Officer (CDO) – Data Center Infrastructure & Construction Delivery
Company : Technavious Solutions Pvt. Ltd.
Function : Portfolio Delivery & Program Controls
Location : Chennai / Mumbai
Reports to : COO
Role Purpose
- Build and run a predictable, on-time, on-budget, on-spec delivery engine across multi-site programs. Institutionalize governance from scope to handover;
- strengthen commercial discipline and collections;
elevate quality, safety, and compliance. Apply best practices from infrastructure / construction to Technavious projects, including data centers and allied industrial / campus builds.
Key Deliverables (What Success Looks Like)
proactive recovery planning.
delay analysis and acceleration strategies.
subcontractor frameworks and scorecards.
constructability reviews, mock-ups and first-time-right practices to minimize rework.
subcontractor HSE compliance and leading-indicator improvement.
for DC programs, TIA-942 / Uptime / ASHRAE readiness and client certifications (ISO / SOC / GDPR as applicable).
interface control with OEMs / EPC / GCs.
complete handover documentation (as-builts, O&M, spares / tools, training, warranties) and structured DLP closure.
KRAs, utilization / benchplans, succession and recognition tied to predictability, safety and client satisfaction.
drive lessons-learned cycles.
Candidate Profile
LEED / IGBC and commissioning / safety certifications are a plus.
First 90 Days (Outcome-Oriented)
launch ERPNext delivery dashboards (v1).
deploy vendor scorecards.
finalize talent and succession plans.
Interfaces, Authority & Work Model
must lead in-person warrooms at critical milestones.
Compensation
ESOP eligibility per board policy. Equal Opportunity Employer.
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Director Delivery • Republic Of India, IN
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