Training Head - Retail Assets

Title : Head Training (Retail Assets)

Reporting to Head HR Retail Assets

Location : Chennai

Experience : 12-20 years

Job Purpose :

To lead and manage the training strategy for the Loan business (e.g., MSME, Business Loans, Housing Loans, Gold Loans, Vehicle Loans, etc.) across the bank. This role is responsible for designing, implementing, and monitoring learning initiatives that enhance sales productivity, product knowledge, compliance, credit underwriting skills, and customer service excellence in the lending vertical.

Key Strategy & Planning

• Develop and execute a comprehensive training strategy aligned with business goals for all asset-related products.
• Collaborate with business heads to identify competency gaps and learning needs across various levels of the lending function.

Program Development

Training Delivery & Execution

Monitoring & Evaluation

Team Management

Stakeholder Engagement

Qualifications & Experience :

Key Skills & Competencies :

Preferred Background :

(ref : iimjobs.com)