Posted Date : 17 May 2025
Function / Business Area :
Customer Service
Location : Nasik 2 - Jail Road
Job Responsibilities :
- Migration of free trial customers to paid customers through outbound calls
- Liaison with customer for upselling and cross selling
- Handle inbound customer queries and explain about the product and offer information
- Manage and resolve customer complaints
- Enter new customer information into the system and update existing customer information
- Identify and escalate priority issues
- Follow communication procedures, guidelines and document all call information according to standard operating procedures
Education Requirement :
10 2 / Non technical Graduate
Experience Requirement :
6 - 12 Months
Skills & Competencies :
Knowledge in telesalesSpeak and write local languageVerbal and listening skillsInterpersonal SkillsAttention to detailResult orientedCustomer centricityPlease update your profile and upload resume to apply.
Location Map : Nasik 2 - Jail Road