ServiceNow Architect - ITOM

Job Summary :

ServiceNow Architect to lead the design, development, and implementation of ServiceNow solutions across multiple modules. The ideal candidate will provide strategic guidance, ensure alignment with business goals, and maintain architectural standards to support enterprise-scale ServiceNow deployments.

Key Responsibilities :

• Define and maintain ServiceNow architectural standards, best practices, and governance
• Lead design and implementation of scalable and secure ServiceNow solutions across ITSM, ITOM, HRSD, SecOps, or other modules
• Translate business requirements into functional and technical designs in collaboration with stakeholders
• Provide hands-on architecture, development guidance, and mentorship to development teams
• Lead architectural reviews, technical assessments, and instance health checks
• Design and oversee integrations with external systems using APIs, web services, and orchestration
• Manage ServiceNow upgrades, patching, and roadmap planning
• Ensure performance, scalability, and maintainability of the ServiceNow platform
• Partner with business leaders, project managers, and developers to drive solution delivery
• Stay current on ServiceNow features, capabilities, and roadmap
• Hands on Experience on ServiceNow Analytics for monitoring KPIs and Metrics.

(ref : hirist.tech)