Solutions Engineer

About us :

SuperAGI is pioneering the future of Artificial General Intelligence with groundbreaking research and innovative AI products. Our mission is to transform the future of applications through intelligent, autonomous solutions that drive unparalleled efficiency and growth. We are building a world where AI and human intelligence collaborate seamlessly to achieve extraordinary outcomes. If you are passionate about AI and eager to be part of a team that is shaping the future, SuperAGI is the place for you.

About the role :

At SuperAGI, the Solutions Engineer works closely with the sales, product, and engineering teams to understand customer needs and deliver technical solutions that demonstrate product value. This role blends technical expertise, customer engagement, and problem-solving to support pre-sales activities, solution design, product demonstrations, and post-implementation guidance. The Solutions Engineer acts as a trusted technical advisor to customers and a bridge between business requirements and technical capabilities.

Key Responsibilities :

• Collaborate with sales teams during pre-sales cycles to understand customer requirements and propose suitable technical solutions.
• Conduct product demonstrations, presentations, workshops, and Proof of Concepts (POCs) tailored to customer needs.
• Translate customer use cases into solution architectures and ensure successful technical validation.
• Partner with product and engineering teams to provide customer feedback and influence roadmap improvements.
• Work with implementation or customer success teams to ensure smooth onboarding and configuration.
• Troubleshoot customer issues and offer expert guidance on best-practice usage of the product.
• Develop reusable solution templates, technical collateral, and demos for the sales organization.
• Build strong customer relationships by acting as a trusted consultant throughout the sales cycle.
• Stay updated on industry trends, competitive offerings, and emerging technologies.

Skills & Qualifications :