Technical Solutions Lead Salesforce (IN)

Our team members are at the heart of everything we do. At Cencora we are united in our responsibility to create healthier futures and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

Key Responsibilities

Solution Design and Development

Lead the design and development of Salesforce Service Cloud solutions including custom applications integrations and configurations.

Develop and maintain custom objects workflows validation rules approval processes and other features.

Leverage Salesforce tools like Apex Lightning Components Visualforce and Salesforce APIs to deliver high-quality solutions.

Project Management

Manage the end-to-end development lifecycle from requirement gathering and design to development testing and deployment.

Coordinate with cross-functional teams including business analysts project managers and other developers to ensure seamless project execution.

Ensure projects are delivered on time within scope and within budget.

Technical Leadership

Provide technical guidance and mentorship to junior developers and other team members.

Conduct code reviews to ensure adherence to best practices and coding standards.

Stay updated with the latest Salesforce features and updates and proactively recommend improvements to existing solutions.

Stakeholder Communication

Collaborate with business stakeholders to understand their requirements and translate them into technical specifications.

Communicate project status risks and issues to stakeholders and manage expectations effectively.

Conduct training sessions and create documentation to ensure users are proficient with the implemented solutions.

Quality Assurance and Support

Develop and execute test plans to ensure the quality and functionality of Salesforce solutions.

Troubleshoot and resolve issues related to Salesforce applications and integrations.

Provide ongoing support and maintenance for deployed solutions to ensure continuous improvement and user satisfaction.

Compliance and Security

Ensure Salesforce solutions comply with industry standards best practices and regulatory requirements.

Implement security and data protection measures to safeguard sensitive information.

Qualifications

Education : Bachelors degree in computer science Information Technology or a related field.

Experience :

Minimum of 5 years of experience in Salesforce development with a focus on Salesforce Service Cloud.

Proven experience in leading development projects and managing teams.

Technical Skills :

Proficiency in Salesforce development tools including Apex Lightning Components Visualforce and Salesforce APIs.

Strong understanding of Salesforce Service Cloud features and capabilities.

Experience with Salesforce integrations using REST / SOAP APIs middleware and other integration tools.

Familiarity with Agile / Scrum methodologies.

Certifications : Salesforce certifications such as Salesforce Certified Service Cloud Consultant Salesforce Certified Platform Developer I & II Salesforce Certified Experience Service Cloud Consultant are highly preferred.

Soft Skills :

Excellent problem-solving and analytical skills.

Persuasive communication and people skills.

Ability to work independently and as part of a team.

What Cencora offers

Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time

Affiliated Companies

Affiliated Companies : CENCORA BUSINESS SERVICES INDIA PRIVATE LIMITED

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race color religion sex sexual orientation gender identity genetic information national origin age disability veteran status or membership in any other class protected by federal state or local law.

The companys continued success depends on the full and effective utilization of qualified individuals. Therefore harassment is prohibited and all matters related to recruiting training compensation benefits promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment please call 888.692.2272 or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Key Skills

Organizational Management,Presentation Skills,Agile,SAFe,AWS,Solution Architecture,Conflict Management,Data Management,Scrum,Team Management,Pre-sales,Management Consulting

Employment Type : Full-Time

Experience : years

Vacancy : 1