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Servicenow Developer - FSM
Servicenow Developer - FSMConfidential • Kolkata, Chennai, Noida
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Servicenow Developer - FSM

Servicenow Developer - FSM

Confidential • Kolkata, Chennai, Noida
30+ days ago
Job description

LTIMindtree is seeking a highly experienced ServiceNow Lead to oversee the design, architecture, implementation , and integration of solutions within the ServiceNow Field Service Management (FSM) product. This role will require strong technical leadership, deep platform knowledge, and a commitment to quality and innovation.

Key Responsibilities :

  • Lead the end-to-end implementation and solution architecture of ServiceNow FSM modules
  • Translate complex business requirements into scalable and maintainable technical solutions
  • Ensure alignment with ServiceNow best practices , standards, and security guidelines
  • Provide technical consultation to clients and internal teams
  • Guide the team in designing, configuring, and customizing FSM and related modules
  • Champion innovation and quality across all ServiceNow-related projects
  • Collaborate with stakeholders to drive value delivery and adoption of FSM features

Required Experience & Skills :

  • 5+ years of experience in implementing or architecting ServiceNow solutions
  • Proven hands-on experience in designing and implementing ServiceNow FSM module
  • Experience with the following FSM features is essential :
  • Workforce and Resource Management
  • Work Order Management
  • Appointment Scheduling and Dispatch
  • Map-based and Calendar-based Dispatcher Views
  • Mobile App for FSM Agents
  • Surveys and Analytics
  • Asset and Inventory Management
  • Now Assist for FSM
  • Experience in implementing or integrating with :
  • IT Service Management (ITSM)
  • Custom Service Portals
  • Ideal Candidate Attributes :

  • Deep understanding of ServiceNow platform capabilities, modules, and integration options
  • Strong technical leadership and consultation skills
  • Ability to manage complex integrations with third-party technologies
  • Passion for delivering high-quality, innovative solutions in a client-facing environment
  • Skills Required

    Servicenow FSM, ServiceNow best practices, FSM features, IT Service Management (ITSM), Custom Service Portals

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    Servicenow Developer • Kolkata, Chennai, Noida

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