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Banking Operations - Associate / Senior Associate

Banking Operations - Associate / Senior Associate

PaytmINDIA
30+ days ago
Job description

Title : Associate / Sr. Associate, Banking Operations About Us :

Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants, and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communication Limited that owns the brand Paytm is founded by Vijay Shekhar Sharma.

About the team :

You will be part of Paytm Payments Services Limited (Payments Arm of One97 Group) which enables crores of online / offline merchants to offer a world-class frictionless payment experience to their customers. We are present across large enterprises and startups including well-known unicorns. This team is responsible for handling smooth operational efficiency and procuring codes from acquiring banks & configuration of codes in the system for online merchants to complete the transaction via multiple pay modes i.e. cards, NB, UPI, Wallet, etc.

About the role :

  • Responsible for ensuring smooth functioning of Online PG Merchants / ONUS (On Paytm business) Banking Operations.
  • Ensuring cost optimized team management with 100 PERCENT accuracy.
  • Driving multiple Program level initiatives in parallel that are driven centrally for Technology improvements.
  • Cohesively work with a lot of stakeholders (Business / alliance / acquirer banks), across functions and teams every day.
  • Develop and implement comprehensive project plans along with key stakeholders.
  • Responsible for SOP maintenance, version control, Implementation, and Adherence.
  • Track Program / Project performance, specifically to analyze the successful completion of short- and long-term goals of the organization.
  • Engage with various Business, Product, Compliance, Finance, and Technology Teams within Paytm to help mitigate risk as well as maintain the highest standards of Onboarding.

Expectations / Requirements

  • Bachelors / masters degree with minimum 1-2 years of experience in similar roles (Fintech, Payment gateway, Banking Operations highly preferred).
  • Must have experience working in the Fintech / Payments Industry.
  • Must have a good understanding of Online business, Payment gateway, and banking industry.
  • Should possess a fair understanding of payments solutions (QR / UPI / Payment Acquiring, Aggregation, etc.) and related regulations.
  • Lead by example with a proven leadership style.
  • Excellent verbal, written, and oral communication skills.
  • Hands-on experience in MS Office, MS Excel, PowerPoint skills.
  • Additional - Proficiency in Data analytic tools (SQL, Python, Power BI, etc).
  • Superpowers / Skills that will help you succeed in this role

  • Smart & focused thinking and capability to work with zero supervision.
  • Strong attention to detail and ability to deep dive.
  • Work effectively in a high-paced 24
  • 7 environment.
  • Strategic decision-making and structured problem-solving skills.
  • Data-driven mindset along with a passion to create impact.
  • Why join us

  • A collaborative output-driven program that brings cohesiveness across businesses through technology.
  • Improve the average revenue per use by increasing the cross-sell opportunities.
  • A solid 360 feedback from your peer teams on your support of their goals.
  • Respect, that is earned, not demanded from your peers and manager.
  • Compensation :

    If you are the right fit, we believe in creating wealth for you with enviable 500 mn registered users, 21 mn merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants and we are committed to it. Indias largest digital lending story is brewing here. Its your opportunity to be a part of the story!

    Locations : Noida, UP

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    Associate Operation • INDIA

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