Tech Support EngineerFinGuru India • Jamnagar, Gujarat, India
Tech Support Engineer
FinGuru India • Jamnagar, Gujarat, India
4 days ago
Job description1–3 years of experience in IT Support / Technical Support. Basic knowledge of application testing, QA, and bug reporting. Strong troubleshooting skills across OS, hardware, and networks. Familiarity with ticketing tools (Jira, Freshdesk, etc.). Good communication skills and a problem-solving mindset. Degree in IT / Computer Science preferred.
Finguru is looking for a Tech Support Engineer to support internal IT operations and assist in testing newly developed applications, identifying bugs, and ensuring smooth functionality.
Role Overview
Experience : 1-3 years
Employment Type : Full-time
Location : Ahmedabad, Gujarat
Key Responsibilities
- Provide L1 / L2 technical support for systems, applications, and hardware.
- Troubleshoot OS, software, network, and connectivity issues.
- Install, configure, and maintain laptops / desktops and user access.
- Test applications developed by the internal team and identify bugs.
- Document issues, track them through ticketing tools, and follow up for resolution.
- Perform regression testing after fixes are deployed.
- Maintain IT inventory and support routine IT operations.
- Prepare basic documentation, SOPs, and support guides.
Required Qualifications
If you’re tech-savvy, detail-oriented, and enjoy solving problems, we’d like to meet you. Apply at hr@finguruindia.com
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Support Engineer • Jamnagar, Gujarat, India
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