Salesforce Administrator

Work youll do

As a part of the Salesforce Local Admin you will :

Support as primary system administrator for the Salesforce users (8000 users)

Effectively act as the liaison between our users leaders application maintenance & development teams

Identify and automate process to improve efficiency

Work with team members and project lead to establish suitable processes to support administrative

development and change management activities

Coordinate the evaluation scope and completion of new system enhancement requests.

Work independently with members of the user community to help them meet the business requirements

Assist in educating of new users and grow the Salesforce skill set across the organization

Updating and maintaining accounts opportunities contacts Leads campaigns and reporting & dashboard

Data cleansing across all data objects for UK MF

Manage ad-hoc request to support various business groups across organisation

Produce customize reports / dashboard for users and business groups

Maintain and update process documents

Deliver excellent service in line with process requirements and ensure service level agreements are met

Provide an employee focused experience through the timely and accurate completion of queries and activities

Record and maintain accurate activity information tracking through to timely closure.

Escalate more complex queries to the Team Leader or specific cases to the appropriate Salesforce support

team.

Contribute to wider projects and initiatives in the CBS as required.

Take responsibility for keeping up to date on Deloitte policy and process developments.

Maintain own continuing professional development to ensure advice given is appropriate and of a high quality.

Ensure compliance with appropriate Data Protection legislation always.

Data Maintenance & Integrity

Champion data quality and integrity overseeing a network of Geo Data Stewards as well as interlink with

teams such as Data Management Services SWIFT Opportunity Reporting etc.

Provide regular data health and progress summary to NSE Salesforce Lead and Programme Team to monitor

data quality data integrity performance against KPIs etc.

About Deloitte

Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited a UK private company limited by guarantee (DTTL) its network of member firms

and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as Deloitte Global)

does not provide services to the United States Deloitte refers to one or more of the US member firms of DTTL their related entities that

operate using the Deloitte name in the United States and their respective affiliates. Certain services may not be available to attest clients under the

rules and regulations of public accounting. Please see to learn more about our global network of member firms.

Copyright 2025 Deloitte Development LLC. All rights reserved.

Other duties :

Build relationships with key stakeholders to build Salesforce Reporting network and community for UK MF :

Salesforce C&I Industry Business etc.

Support ad hoc development of materials for key Executive leadership meetings

Provide support to the NSE Salesforce Lead NSE Salesforce Programme Team Geography Clients & Industries

Leaders on ad hoc reporting requests

Co-ordinate and oversee network of Reporting champions across Salesforce Geography network

Test challenge and review options to improve and streamline reporting and analytics insights to enhance

Leadership updates from Salesforce

Key point of contact for all UK reporting and analysis queries and support

Work Location : Hyderabad

Shift Timings : 2PM to 11PM (IST)

The team

The Central Business Services team at Hyderabad supports the Deloitte organization in the UK with a wide variety of

capabilities like financial reporting HR and financial transaction processing administrative service and helpdesk

support marketing and IT services.

Qualifications : Required :

Advanced knowledge of CRM and Salesforce systems; Experience with Salesforce reporting Einstein Analytics

functionality and design preferred

Strong analytical skills with the ability to clearly present complex data and distil complex data analysis in a

simple way

Finance Strategy and / or Operations background with a wide understanding of C&I data account

management pipeline tracking and reporting required to run a complex business.

Solid understanding of professional services organisation client data structures and ability to make sound

observations and recommendations quickly.

Strong programme and project management skills

A self-starter who is proactive and flexible with the ability to operate in

A remote working environment within a team in a complex fast-moving environment

Highly self-directed with ability to prioritise across competing demands in an agile way.

Comfortable with ambiguity and uncertainty - proven ability to take initiative and progress projects within

incomplete information make decisions amidst a degree of uncertainty.

Excellent communication skills and the ability to engage and build trust with variety of stakeholders across all

levels / grades

Proactive looking for opportunities to continuously improve UK MF pipeline and marketing data

Ability to work at all levels of the organisation to achieve a result in particular strong experience in working

with and influencing senior stakeholders.

Excel create complex scalable and robust models.

PowerPoint advance skills to communicate in a simple and effectively manner

Salesforce Admin 201 certification is mandatory

Key Skills

Hadoop,Microsoft Windows Server,Windows,Apache,Linux,SAN,Shell Scripting,System Administration,Administrative Experience,Scripting,Oracle,Troubleshooting

Employment Type : Full Time

Experience : years

Vacancy : 1