Talent.com
Microsoft O365 Engineer
Microsoft O365 EngineerITC Infotech • bhubaneswar, orissa, in
No longer accepting applications
Microsoft O365 Engineer

Microsoft O365 Engineer

ITC Infotech • bhubaneswar, orissa, in
13 hours ago
Job description

Microsoft O365 Engineer

Location : Mumbai

Job Description

O365 L1 Resource O365 Key Responsibilities Job Summary :

  • We are seeking a proactive and technically skilled L2 O365 Support Engineer to provide intermediate-level support and administration of core Microsoft O365 applications.
  • This role involves triaging escalated service desk tickets, collaborating with L3 engineers, and ensuring seamless end-user productivity across email, collaboration, storage, and communication platforms

Key Responsibilities :

  • Troubleshoot and resolve issues related to Exchange Online, including mailbox access, email delivery failures, and transport rules Support OneDrive for Business : sync issues, access permissions, data recovery, and sharing configurations
  • Manage SharePoint Online site access, permissions, library errors, and integration with Microsoft Teams
  • Provide assistance with Microsoft Teams : meeting scheduling, chat synchronization, call quality, and app integrations Collaborate with L1 support teams to escalate unresolved incidents and ensure timely ticket resolution
  • Assist in O365 license provisioning, group assignments, and mailbox migrations Maintain documentation for troubleshooting guides, user FAQs, and platform updates
  • Perform periodic health checks across O365 services and generate usage reports
  • Ensure adherence to IT security and compliance standards during user provisioning and collaboration setups
  • Participate in knowledge-sharing sessions to train junior support staff Required
  • Skills :

  • Hands-on experience with Microsoft 365 Admin Center and Exchange
  • Admin Console Proficiency in handling O365 core services from a support and configuration standpoint
  • Strong communication and troubleshooting skills for hybrid and cloud environments
  • Ability to interpret logs and error messages to identify root causes across O365 tools
  • Familiarity with basic PowerShell for O365 administration and reporting (bonus) Customer-focused with the ability to manage and prioritize multiple tasks
  • Coordinate with vendors and internal teams for escalations or major incidents.
  • Perform backup, monitoring, and reporting on system health and usage.
  • Stay up to date with new Microsoft 365 updates, features, and best practices.
  • Required Skills :

  • Strong knowledge of Microsoft 365 admin portal and PowerShell scripting.
  • Experience with Exchange Online, SharePoint, and Teams administration.
  • Understanding of identity and access management in Azure AD.
  • Familiarity with M365 security & compliance center.
  • Excellent troubleshooting and communication skills.
  • Experience with Intune (mobile device and application management) is a plus.
  • Create a job alert for this search

    Microsoft Engineer • bhubaneswar, orissa, in

    Related jobs
    Cloud Integration Engineer

    Cloud Integration Engineer

    Deloitte • Bhubaneshwar, Republic Of India, IN
    Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration, and high performance. As the undisputed leader in professional services, Del...Show more
    Last updated: 24 days ago • Promoted
    D365 F&O Functional Consultant

    D365 F&O Functional Consultant

    Celito Tech, Inc. • Bhubaneshwar, Republic Of India, IN
    About Claranet Founded at the beginning of the dot.Com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown ...Show more
    Last updated: 1 hour ago • Promoted • New!
    SAP MDG Technical / Techno-Functional Consultant

    SAP MDG Technical / Techno-Functional Consultant

    Cognizant • Bhubaneswar, Odisha, India
    Experienced SAP MDG Technical / Techno-Functional specialist.Please find below Job Description for your reference.Design and Implementation : Lead the design, configuration, and implementation of SA...Show more
    Last updated: 12 days ago • Promoted
    Aws Cloud Engineer

    Aws Cloud Engineer

    Proglite • Bhubaneshwar, Republic Of India, IN
    Job Summary : We are seeking an experienced AWS Engineer to design, implement, and maintain AWS infrastructure and services in a managed service environment. The ideal candidate will possess deep expe...Show more
    Last updated: 24 days ago • Promoted
    Dev Ops Engineer

    Dev Ops Engineer

    Sai Biocare • Bhubaneswar, Odisha, India
    Deploying New Linux (RHEL / CentOS) Systems Provide Overall Support and Automation of the Linux Server Platform and Related Linux Based Services Including Troubleshooting Issues Defining Disaster Rec...Show more
    Last updated: 30+ days ago • Promoted
    Cluster : Support & MIS

    Cluster : Support & MIS

    Confidential • Bhubaneswar, India
    With branches spread across the country, the branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank's strategy.Branches play a major role...Show more
    Last updated: 22 days ago • Promoted
    SAP Digital Manufacturing Cloud (DMC) Consultant

    SAP Digital Manufacturing Cloud (DMC) Consultant

    Hexad Infosoft IN • bhubaneswar, orissa, in
    Job Title : SAP Digital Manufacturing Cloud (DMC) Consultant.We are looking for a highly skilled and motivated.SAP Digital Manufacturing Cloud (SAP DMC) Consultant. The ideal candidate will have stro...Show more
    Last updated: 13 hours ago • Promoted • New!
    Genesys Cloud Developer

    Genesys Cloud Developer

    HireAlpha • bhubaneswar, orissa, in
    We are seeking a Senior Genesys Cloud Certified Developer with deep, hands-on expertise across the full range of Genesys Cloud CX capabilities. The ideal candidate will have proven experience in dep...Show more
    Last updated: 13 hours ago • Promoted • New!
    Microsoft Power Platform Developer - MS Dynamics 365

    Microsoft Power Platform Developer - MS Dynamics 365

    Protiviti • Bhubaneshwar
    We are looking for an experienced Microsoft Power Platform & D365 CRM / CE Developer to join our dynamic team.The ideal candidate will have hands-on experience building Power Apps, automating bus...Show more
    Last updated: 30+ days ago • Promoted
    Sr PTC FlexPLM Developer / Lead

    Sr PTC FlexPLM Developer / Lead

    KMM Technologies, Inc. • bhubaneswar, orissa, in
    Position Name : Sr PTC FlexPLM Developer / Lead.Work Hours : M-F Working Hours : 9am EST to 2pm US EST.There is an urgent resource need with PTC FlexPLM software implementation experience.Senior Develop...Show more
    Last updated: 30+ days ago • Promoted
    Salesforce Revenue Cloud Architect

    Salesforce Revenue Cloud Architect

    ih • bhubaneswar, orissa, in
    Lead Architect : 8 to 12 plus years on Salesforce; 3 to 5 plus years in CPQ or Revenue Cloud; led multiple complex migrations. Configurator : Products, Options, Configuration Attributes and classic ru...Show more
    Last updated: 13 hours ago • Promoted • New!
    OTM Consultant

    OTM Consultant

    KGiSL • Bhubaneswar, Odisha, India
    We are seeking an experienced OTM (Oracle Transportation Management) Consultant with strong knowledge of GTM (Global Trade Management) and ERP integration. The ideal candidate will have hands-o...Show more
    Last updated: 16 days ago • Promoted
    Email Delivery & Infrastructure Specialist

    Email Delivery & Infrastructure Specialist

    graph8 • bhubaneswar, orissa, in
    You will be responsible for the stability of a high-scale outbound engine sending 100,000+ emails daily across many domains, where deliverability is no longer marketing ops but true infrastructure....Show more
    Last updated: 13 hours ago • Promoted • New!
    Senior Relex Functional Consultant

    Senior Relex Functional Consultant

    Undocked • bhubaneswar, orissa, in
    At Undocked, we help companies excel in e-commerce by delivering bespoke optimizations and cutting-edge analytics.Our experiences in retail and supply chain product strategy, technology and operati...Show more
    Last updated: 13 hours ago • Promoted • New!
    Custom Software Engineer

    Custom Software Engineer

    Accenture • Bhubaneswar, Odisha, India
    This job is with Accenture, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Project Role : ...Show more
    Last updated: 19 days ago • Promoted
    Microsoft Dynamics Consultant

    Microsoft Dynamics Consultant

    Norconsulting Global Recruitment • Bhubaneshwar, Republic Of India, IN
    Job Title : D365 CRM / CE Techno functional Qualificationso A minimum bachelor’s degreeo 7+ years of Dynamics 365 CRM / CE Techno functionalo Experience participating in requirements gathering process f...Show more
    Last updated: 1 hour ago • Promoted • New!
    Azure Cloud Architect

    Azure Cloud Architect

    Cozzera • bhubaneswar, orissa, in
    Job Title : Azure Cloud Architect.The ideal candidate should have deep technical knowledge of Azure services, performance engineering, distributed systems, and modern. Design and architect scalable, ...Show more
    Last updated: 13 hours ago • Promoted • New!
    Cloud Services Engineer

    Cloud Services Engineer

    Confidential • Bhubaneswar, India
    Act as liaison between the client and Accenture operations teams for support and escalations.Communicate service delivery health to all stakeholders and explain any performance issues or risks.Ensu...Show more
    Last updated: 17 days ago • Promoted