System Administrator 2-IT

Food & Beverages Global Industry Unit delivers fully integrated solutions customized to fit unique business requirements. We work in a 24x7 model, responsible for providing Application Management Services to Oracle F&B applications hosted in different implementations of Oracle Cloud Infrastructure (OCI). We also work as a bridge between the support teams and development teams to analyze, troubleshoot, and report bugs related to the applications. Our global team has a presence in India, Australia, Germany, Hungary, U.S. & U.K.

Knowledge, Skills, Abilities, and Background

• University degree in the field of computer science or equivalent with 6 years work experience in the IT industry.
• Assist in the maintenance of applications, including 247, high-availability systems by responding to production issues / emergencies.
• Knowledge of Oracle Database and SQL query execution.
• Candidates with knowledge of Oracle Hospitality product suite (Simphony, Reporting & Analytics) will be preferred.
• Support of enterprise-level Web-based applications with a mix of Unix and knowledge of Networking.
• Proven analytical, problem-solving skills, and ability to diagnose and troubleshoot application issues.
• Excellence in verbal and written communication. Ability to communicate with all levels during critical events.
• Strong Technical background in large-scale application stacks.
• Good knowledge in monitoring the production systems is essential using various tools like Grafana / Prometheus, APM (Application Performance Monitoring of OCI), OCI Log explorer, etc. to monitor, build alerts.
• Working knowledge of ITIL framework.
• Highly self-motivated and directed with keen attention to detail.

Responsibilities :

Duties and tasks are standard with some variation. Completes own role largely independently within defined policies and procedures. 2-4 years of related experience in a medium to large network distributed and computing environment. BS in Computer Science or related field.

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Locations : TELANGANA, India