Job Title : ServiceNow CTA (Technical Architect)
Location : Bangalore
Experience : 10+ Years
Joining : Immediate Joiner Preferred
Employment Type : Full-time
Job Description :
We are seeking an experienced ServiceNow Certified Technical Architect (CTA) to lead end-to-end architecture, solution design, and governance for ServiceNow implementations. The ideal candidate will drive platform strategy, ensure technical excellence, and guide cross-functional teams in delivering scalable and high-quality ServiceNow solutions.
Key Responsibilities :
- Lead overall ServiceNow architecture, design, and technical governance across modules
- Define platform roadmap , integration strategy, and design best practices
- Review and validate solution designs, technical specifications, and development activities
- Guide development teams on ServiceNow architecture patterns, performance, and security
- Oversee implementation of ITSM, ITOM, CMDB, HRSD, CSM, or other enterprise modules
- Ensure alignment with enterprise architecture, compliance, and coding standards
- Conduct technical assessments, solution workshops, and architecture reviews
- Work closely with stakeholders to translate business needs into scalable solutions
- Optimize platform performance, data model, workflows, and integrations
- Provide leadership during upgrades, migrations, and large-scale deployments
Requirements :
10+ years of experience in ServiceNow development, architecture, or solution designMust hold ServiceNow CTA Certification (or equivalent senior architect credentials)Strong expertise across multiple ServiceNow modules (ITSM / ITOM / CMDB / HRSD / CSM)Proven experience in enterprise-level integrations (REST, SOAP, MID Server, APIs)Strong understanding of CMDB design, Discovery, Service Mapping , and platform architectureExperience in leading large ServiceNow programs in enterprise environmentsExcellent communication, stakeholder management, and technical leadership skillsImmediate joiner preferred