Technical Support LeadVAYUZ Technologies • Kakinada, IN
Technical Support Lead
VAYUZ Technologies • Kakinada, IN
12 days ago
Job description5+ years in technical support, with 2+ years in a lead role. Strong expertise in troubleshooting across Windows, macOS, Linux . Hands-on with PHP, MySQL, CodeIgniter (CI1 & CI4), JavaScript, AJAX, CSS . Experience with Zendesk / Jira, TeamViewer / AnyDesk, Bitbucket . Strong debugging, testing, and QA collaboration skills. Excellent problem-solving and communication abilities.
We are looking for a proactive Tech Support Lead to manage our support team, handle escalations, and improve overall customer experience. You will play a key role in troubleshooting complex issues, collaborating with developers, and driving support excellence.
Responsibilities
- Lead and mentor the support team, ensuring timely and high-quality resolutions.
- Act as the escalation point for complex technical issues.
- Collaborate with developers, QA, and product teams to resolve bugs and improve stability.
- Drive root-cause analysis and implement best practices.
- Monitor support trends and optimize processes.
Requirements
Create a job alert for this search
Technical Lead • Kakinada, IN
Related jobs
Technical Support Engineer for a Web / Mobile application for US Company
Textellent, Inc. • Kakinada, IN
You will work closely with Client Success and support them by providing Tier-2 client support for software technical issues and work with Engineering department to debug and resolve the issues.Prov...Show more
Last updated: 30+ days ago • Promoted
Technical Lead - Gen AI
Aceolution • Kakinada, IN
Freelance Remote Opportunity : Tech Lead – GenAI Code Initiatives.Tech Lead / Senior Software Engineer.AI-driven code generation systems.
Write, evaluate, and refine complex code solutions.This is a ...Show more
Last updated: 30+ days ago • Promoted
Technical Lead
People Prime Worldwide • Kakinada, IN
Our client is a French multinational information technology (IT) services and consulting company, headquartered in Paris, France.
Founded in 1967, It has been a leader in business transformation for...Show more
Last updated: 30+ days ago • Promoted
Salesforce Senior Tech Lead (Noida)
Connect Tech+Talent • Kakinada, IN
Remote / Noida (as applicable).Shift Timing : 10 : 00 PM to 7 : 00 AM IST (US Time Zone Coverage).We are looking for a highly skilled Salesforce Senior Technical Lead to lead a team of 3–5 Salesforce de...Show more
Last updated: 2 days ago • Promoted
Senior Customer Support Engineer
StitchFin • Kakinada, IN
StitchFin is an innovative startup revolutionizing the healthcare space by building cutting-edge AI solutions.We’re building next-generation healthcare automation powered by AI.Our platform helps h...Show more
Last updated: 22 days ago • Promoted
Technical Lead
Mphasis • Kakinada, IN
Looking for Senior Ingenium Developer with 10+ years' experience and following skills.Experience in Mainframe O / S and Development using COBOL programming language & JCL.
Experience in development an...Show more
Last updated: 7 days ago • Promoted
Databricks Platform Production Support
Litmus7 • Kakinada, IN
We are looking for Enterprise data platform admin to implement and maintain the Databricks platform on AWS / Azure / GCP.
Person should have passion to work in agile environment and experience in suppor...Show more
Last updated: 7 days ago • Promoted
Salesforce CPQ Senior Tech Lead - PAN India
Tata Consultancy Services • kakinada, andhra pradesh, in
Candidate should have 10 to 15 Years experience in Salesforce and minimum 5.In depth Salesforce CPQ Experience.In addition to CPQ knowledge must have functional and technical knowledge.Like Product...Show more
Last updated: 22 days ago • Promoted
Technical Support Engineer
Atlassian • Kakinada, IN
Atlassians can choose where they work – whether in an office, from home, or a combination of the two.That way, Atlassians have more control over supporting their family, personal goals, and other p...Show more
Last updated: 20 days ago • Promoted
Tech Lead
Fundfy • Kakinada, Andhra Pradesh, India
About the job Work start date : 20 November 2025 Work type : Remote, Full Time Company Location : California, USA Salary : INR.
Lakhs payable monthly Email : fundfy.We are a startup and looking for serio...Show more
Last updated: 15 days ago • Promoted
Technology Lead
WPP • Kakinada, IN
WPP OPEN is WPP's proprietary, AI-powered operating system designed to connect our people, data, and technology to deliver integrated, creative, and effective solutions for our clients.It is a stra...Show more
Last updated: 30+ days ago • Promoted
Senior Technical Lead - Java + AWS
HCLTech • kakinada, andhra pradesh, in
Experience on building and deploying enterprise-grade backend applications using Java, Hibernate, Spring, and Spring Boot.
Specializes in designing scalable, distributed systems and microservices wi...Show more
Last updated: 22 days ago • Promoted
Senior Technical Support Engineer
Atlassian • Kakinada, IN
Atlassians can choose where they work – whether in an office, from home, or a combination of the two.That way, Atlassians have more control over supporting their family, personal goals, and other p...Show more
Last updated: 7 days ago • Promoted
Senior Technical Lead - Java + Aws
HCLTech • Kākināda, Republic Of India, IN
Experience on building and deploying enterprise-grade backend applications using Java, Hibernate, Spring, and Spring Boot.
Specializes in designing scalable, distributed systems and microservices wi...Show more
Last updated: 22 days ago • Promoted
Technical Support Engineer
Alvaria CX • Kakinada, IN
From the merger of two leaders in the.ASPECT Software and Noble Systems, comes.A new global force delivering leading edge.
We blend the agility of a start-up mentality with the stability of an estab...Show more
Last updated: 30+ days ago • Promoted
Technical Lead
Narwal • kakinada, andhra pradesh, in
Narwal, with its Global Delivery Model, strategically expands its reach across North America, the United Kingdom, and an offshore development centre in India.
Delivery cutting edge AI, Data and Qual...Show more
Last updated: 16 days ago • Promoted
Technical Operations Lead
ClearTrail Technologies • Kakinada, IN
Computer Science, Information Technology, or a related field.We are seeking a highly skilled and experienced.The ideal candidate will have a strong background in Linux system administration, incide...Show more
Last updated: 30+ days ago • Promoted
L1 Support Engineer
SaasAnt • kakinada, andhra pradesh, in
The L1 - Support Engineer is responsible for providing high-quality technical support for the Saasant platform to customers, developers and prospects across the World through email, phone interacti...Show more
Last updated: 30+ days ago • Promoted