JOB DESCRIPTION
The City Head leads a team of 15-20 highly motivated Interior Designers and 3-4 General Managers.
The City Head is responsible for the entire Business P&L for the city / region.
As a City Head, you need to :
Target Delivery :
Funnel Review, NGMV Delivery + Sales Input Hygiene
- Revenue monthly targets- Furniture and Furnishing category.
- Discount optimisation
- Adherence to input processes
- Seamless execution
- Customer satisfaction
Conversion Effectiveness
Display + Training Quote optimisationsDevelop customised project level pitch strategiesHelp stylists communicate value propositions effectively & aid in conversionTrain new joinees on styling processes, sales strategies, and Product portfolio OverviewWork towards consistent knowledge upgrade for stylists in furniture and furnishings.Optimize Store Display for better customer engagement & increased average order value.Ensure confidence in the Category through arranging factory visits, video aids on quality, process etc.Stay Ahead of Competition-
Keep designers updated with the latest offerings, trends, and market insights.Compulsory market visit : 3 unique Brands / stores per month.Gather feedback and share insights with the category team for product development.Keep track of competitor prices, products, and trends to stay ahead. Sustainable Growth-Quantify resources that are required in these respective regions.Come up with the offers or marketing activities that are required.Manage the complete P&L and carry out the AOP Plan for respective regions.Build and scale this high-performing team for a predictable and sustainable business with P&L responsibility.Work with cross-functional teams to ensure the right steps for regional growth.EXPERTISE AND QUALIFICATIONS
Alumni of IITs / Tier 1 B Schools / Premium Institutions3 years+ of work experience as City Head / Growth Head / Strategy Head.Overall Experience should be greater than 5 years in customer facing roles(Sales, Growth etc) Team handling experience preferably up to 15-20 direct reporteesStrong in multi-tasking & managing complex Operations structures.Strong in Sales & Business Development.Strong leadership and people skills.Extremely high level of ownership around targets.Excellent written and verbal communication skills