Clinic Operations Manager

Company Description

Skínfinitii Aesthetic Skin & Laser Clinic is a highly reputed centre known for its ethical dermatology, evidence-based aesthetic treatments, and excellent patient care. The clinic maintains stringent quality standards, uses advanced US-FDA–approved technologies, and follows a patient-centric approach throughout consultations and procedures. Their team is well-trained, meticulous, and committed to delivering safe, natural-looking results. Skínfinitii is widely appreciated for its professionalism, clinical expertise, transparent communication, and consistent outcomes across medical and cosmetic dermatology service

Role Description

This is a full-time, on-site role for a Clinic Manager at Skinfiniti Aesthetic skin and laser clinic located in Khar, Mumbai. The Clinic Manager will oversee daily operations, manage clinic staff, develop and implement operational policies, and ensure the highest standards of customer service. Responsibilities include maintaining budgets, coordinating with healthcare providers, organizing staff training sessions, and ensuring smooth communication between staff and patients to deliver efficient service and care.

1. Clinic Operations & Administration

• Ensure smooth daily functioning of the clinic
• Oversee appointment scheduling, patient flow, and waiting time management
• Maintain inventory of consumables, injectables, lasers, dermatoscopes, and skincare products
• Coordinate equipment maintenance and ensure compliance with safety protocols
• Manage billing, invoicing, and cash handling with accuracy and transparency

2. Patient Experience & Service Quality

3. Staff Coordination & HR

4. Support to Doctors

5. Compliance, SOPs & Documentation

6. Marketing & Business Growth

7. Problem Solving & Crisis Handling

Skills Required